People Services Excellence Analyst (10 months Contract)
atAgoda Services Co., Ltd.
About Agoda
About the Role
Looking for candidates local to Thailand only
Key Responsibilities
- Manage end-to-end invoice processing, ensuring accuracy, timely submission, and alignment with internal policies (Workplace Services, Visa, Work Permit, Business Travel, and Engagement activities)
- Coordinate with AP and cross-functional teams (Finance, Procurement, Admin) to ensure smooth invoice-to-payment processing; escalate issues when needed
- Maintain vendor communication and documentation, including invoice status tracking, PO monitoring, payment exceptions handling, and basic vendor inquiries
- Assist in tracking financial data for cost allocation purposes into monthly reports (under the guidance of the Manager)
- Coordinate with cross-functional teams (Finance, Procurement, Admin) mainly to ensure smooth invoice-to-payment processing; escalate issues when needed
- Collaborate with local office teams and global stakeholders to ensure smooth delivery and service fulfillment.
- Maintain operational trackers, invoice logs, basic reporting dashboards, and document filing repositories to support audit readiness and transparency
- Assist in budget tracking and generating monthly spend reports for internal review.
- Support ad hoc reporting requests by gathering invoice or spend-related data as assigned by the Manager.
- Participate in small-scale process improvement initiatives relevant to invoice management or administrative workflows.
Qualifications
- Bachelor’s degree in business administration, Finance, Accounting, Economics, or related field
- 2–4 years of experience in procurement operations, invoice processing, finance support, or business operations.
- Familiarity with invoice lifecycle, purchase request (PR) / purchase order (PO) processes, and expense reporting
- Experience handling invoices or payments across multiple entities, currencies or countries is a strong plus
- Good command of both written and spoken English
- Understanding of Thai VAT or withholding tax documentation (for Visa/Work Permit-related invoices) is advantageous
Technical Skills:
- Strong proficiency in Microsoft Excel or Google Sheets (e.g., VLOOKUP, pivot tables, charts)
- Experience with ERP systems such as Oracle, SAP, or Workday
- Comfortable using shared cloud platforms (Google Drive, SharePoint) for document organization
- Strong attention to data accuracy and version control
Core Competencies:
- Attention to details and accuracy
- Ownership and follow-through
- Effective communication and collaboration across departments (Finance, Procurement, Admin)
- High sense of responsibility, integrity, and professionalism
- Proactive, curious, and eager to learn and contribute to team success
- Ability to manage multiple tasks and deadlines effectively
Why Join Us?
- Be part of a growing and evolving team that drives operational excellence in People Services.
- Contribute to meaningful, cross-functional projects that impact workplace experience and operational efficiency.
- Gain hands-on exposure to finance, procurement, and global operations within a leading tech company.
- Build a strong career foundation blending financial operations, vendor management, and reporting skills, with opportunities for further growth.
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
Disclaimer
Skills required
- Finance
- Procurement
- Accounting
- English (Good)
Experience required
- 2 years
Skills optional
- ERP
- Oracle
- SAP
Salary
- Negotiable
Job function
- Accounting
- Finance
- Administrative
Job type
- Full-time
Company overview
Agoda Services Co., Ltd. is a leading global online travel agency that specializes in providing hotel and accommodation booking services to travelers worldwide. As part of the Booking Holdings group, Agoda offers a wide range of accommodation options including hotels, resort ...
Why join us: At Agoda, we believe that the best way to provide exceptional customer service is to empower our employees. We offer a dynamic and innovative work environment where you will have the opportunity to grow professionally, develop your skills, and make a significant impact in the tra ...
Benefits
- Five-day work week
- Flexible working hours
- Employee discount
- Gym membership
- Job training
- Paid holidays
- Performance bonus
- Overtime pay
- Health Insurance
- Maternity leave

