TUMI Senior Retail Associate (CTW)

atSamsonite (Thailand) Co., Ltd.aaaa

Position Summary: -

This position holds a key role in the retail environment, overseeing various aspects of the store's operations and ensuring an excellent customer experience.

Job Description: -

  • Ensure high levels of customer satisfaction through excellent sales service.
  • Handle customer complaints, after sale inquiries, and returns, ensuring a positive resolution.
  • Build productive trust relationships with customers.
  • Drive sales through effective communication of product features and benefits.
  • Maintain store visual merchandising in a presentable standard and make recommendation on a store layout and display.
  • Communicate effectively with team members and management to ensure smooth store operations.
  • Lead by example, demonstrating best practices in customer service and sales.


Education

High school diploma or equivalent.

Experience

Requirements

  • 2-3 years of relevant experience in fashion, lifestyles, luxury industry or in similar.
  • Passion in retail industry with good selling skills
  • Fluent in English. Additional languages spoken are a plus.
  • Must be a good team player, pleasant, service-oriented with good communication skills.

Mobility/Travel

Able to work at assigned store.

Computer Skills

Basic skill in Microsoft Offices (Word, Excel)

Language

Able to communicate in English and Thai. Additional languages spoken are a plus.

Experience required
  • 2 years
Career level
  • Senior Level
Salary
  • 28,000 - 30,000 THB, Negotiable
Job function
  • Retail
  • Sales
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Trading and Distribution
Location:Bangkok
Website:samsonite.com
Founded in:1910

Samsonite Thailand describes its website as the largest official online hub for Samsonite products in Thailand, selling luggage, backpacks, bags and travel accessories.

  • Brands include Samsonite (with its RED and Black Label lines) and American Tourister
  • Product ...
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Why join us: At Samsonite Thailand, we value our team members and offer opportunities for growth within a dynamic and rewarding environment. We have a long history and are still growing, so there are many opportunities to grow with us. We provide on-the-job training, medical and life insurance, staff discounts, ... Read more

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