Job position

To provide support all Airfreight Export operational duties through generation of invoices, data entry, supporting of orders from both local and overseas suppliers, and tending to customer enquirers.

Responsibilities

• Contact and cooperate with overseas agent for shipment arrangement.
• Coordinate with customer in order to prepare all related document for export shipment.
• Financial billing process, issue invoice, credit note, cost control.
• Monitoring shipment, milestone status and KPI compliance.
• Complete job file to generate financial result of the shipment in time line.
• Keep good customer relationship and provide the best service to meet customer requirement.
• Handle all complaints efficiently and satisfactorily with clear and concise communication.
• Provide additional services above and beyond the call of duties.
• Able to deal with overseas offices with clear communication.
• Proactive in resolving issues and problems before they occur.

Qualifications

• Thai Nationality
• Bachelor's degree in Business Administration, Logistics or related field.
• Minimum 3 years' experience in Airfreight forwarding and Air Freight planning with Logistics field preferred.
• Excellent customer interface experience and problem solving skill.
• Good analytical, interpersonal & communication skills.
• Advanced command in English both oral and written