Company: Carl Zeiss Co., Ltd.

Work hour: Monday - Friday

Business Unit: ZEISS Vision Care. Eyes Glasses Lens

Area: Southern

ZEISS Vision Care is a strategic business unit within the ZEISS Consumer Markets segment, dedicated to supporting eye care professionals with innovative products, technologies, and solutions across the ophthalmic value chain. In Southeast Asia, ZEISS Vision Care continues to strengthen its presence and capabilities to better serve customers and patients across the region.

Primary

duties and responsibilities

Sales Growth & Portfolio Management

• Drive sales development and revenue growth for the assigned customer portfolio and territory, with accountability for meeting and exceeding agreed targets and KPIs.

• Develop and execute customer specific sales strategies and account plans aligned with overall business direction and growth ambitions.

• Actively identify, pursue, and convert new business opportunities to expand market presence and customer base

Strategic Customer Engagement

• Build, maintain, and strengthen long term relationships with key customers, distributors, and business partners to ensure sustainable growth.

• Serve as a trusted commercial partner to customers by understanding their business needs, ambitions, and challenges, and proposing appropriate ZEISS solutions.

• Lead commercial negotiations, including pricing discussions and contractual terms, within delegated authority.

Sales Execution & Operational Excellence

• Execute sales strategies, promotions, and initiatives in line with ZEISS Vision Care objectives and local market priorities.

• Prepare and manage sales contracts, ensuring adherence to local regulatory requirements, company policies, and ZEISS guidelines.

• Provide timely and professional after sales support, ensuring customer satisfaction and issue resolution.

Market Intelligence & Reporting

• Provide accurate sales forecasts, pipeline updates, and performance reports through relevant systems (e.g. Salesforce), ensuring data accuracy and timeliness.

• Gather and share market intelligence, including customer insights, competitor activities, and market trends, to support informed decision making.

• Support accounts receivable management by ensuring timely collection and achievement of DSO targets where applicable

Cross Functional Collaboration & Contribution

• Collaborate closely with internal stakeholders such as Marketing, Finance, Logistics, Customer service, VTS, and Operations to ensure effective coordination and seamless customer support.

• Be a role model and informal mentor for junior sales colleagues, sharing best practices and supporting capability development where required.

• Ensure full compliance with company policies, trade regulations, and ZEISS standards in all sales activities.

Qualification

• Bachelor's degree in business administration, Marketing, Optometry or any related field

• 3 - 5 years of experience in Sales / Business Development in optical and/or Retail business / Pharmacy

• Strong customer orientation with excellent relationship building skills

• Excellent communication and negotiation skills

• Solid business acumen with the ability to analyze market data and commercial performance

• Basic knowledge of financial analysis for ROI calculations and budgeting

• People oriented to build and sustain relationships with partners

Our Benefit

• Annual Leave 14 - 21 days

• Birthday Leave

• Group Insurance (IPD, OPD)

• Dental Claim

• Provident Fund (Employee up to 15%, Employer up to 7%)

• Free ZEISS Eyes lens

• Service Year Award

• Annual Health Check-up

• Celebration Events such as Kick-off, Townhall, Year End, Company Merit and etc.

• Any other support such as Wedding gift, Newborn gift, Funeral support