CP Axtra PCL (Lotus's)
Officer - Service Center
atCP Axtra PCL (Lotus's)Work as operation call center to accept phone call from stores regarding opened issue logs
Call stores to ensure issue logs completely solved and closed
Record received call details and summarize call report on a daily basis
Work as service desk operator to review quality of issue log closure note
Able to give advice to HO responsible team on quality of log closure note
Continuous improve quality of log answered by responsible team
Perform other tasks assigned by Manager
Experience required
- any or no experience
Career level
- Middle Level
Salary
- Negotiable
Job function
- Customer Service
- Quality Assurance
- Administrative
Job type
- Full-time
Company overview
Lotus's operates in Thailand as an omni-channel retailer. It sets out to bring shoppers well-made products at reasonable prices, while contributing positively to customers, colleagues and communities. Customers are reached through over 2,000 stores across Thailand and t ...
Why join us: “At Lotus's, we are looking for people who are the change-agent with a passion to grow in both work and life. People who have the ability to think in an agile way and make everyday as a history to leave their own legacy in every part of business.” Lotus's People are: People wh ...
