• Lead, design, plan annual loyalty program
• Strong analytical skill
• Experience in Loyalty program and CRM

Key Responsibility

• Lead, design, plan annual loyalty program for My Lotus’s to drive company sales and profits, as well as build brand equity
• Work closely with Loyalty Acquisition Manager and Loyalty Operation Manager to launch the loyalty plan
• Be a subject expert of My Lotus’s loyalty program and be able to adapt to the changing customer behavior and business direction
• Act as a project owner and be able to orchestrate the project by working collaborate with both internal and external stakeholders to ensure that the loyalty program goes as planned and by timeline
• Manage budget, track performance of the program, and propose turnaround/improvement plan
• Follow our Business Code of Conduct and always act with integrity and due diligence.
• Other assignments as deem appropriate.

Qualifications

• Education in Business Administrative or equivalent field
• At least 6 years of experience in Loyalty program and CRM
• Strategic thinking and systematic thinking
• Stakeholder management and be able to collaborate with people
• Communication and presentation skill
• Negotiating and convincing skill
• Strong analytical skill and be able to turn data into actionable insight
• Have strong drive and passion to initiate new things

Lotus's
Ek-Chai Distribution System Co., Ltd.
Buengkum, Bangkok 10230, Thailand

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