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Senior Online Experience Design Officer
atAdvanced Info Service PCL. (AIS)Become a part of Thailand's no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
Job Summary
Job Description
1) myAIS Experience Design
a. Design online customer journey from business requirements
b. Design UX/UI of myAIS applicationreflecting from the designed journey
c. Design use case along with business test case and resolve UAT businessissues
d. Design service introduction and business deployment scenarios
e. Design the rich-media enhanced engine of Push Notification in myAIS app
2) myAIS Measurement and Improvement (Qualtrics and Glassbox)
a. Carry on the implementation of Glassbox customer behavior analytics tool
b. Carry on myAIS feedback measurement (NES, CSI, etc.) and VOC analysisusing Qualtrics tool
3) Co-Design with New Digital Co. on New Business Collaboration features suchas:-
a. Carry on Arena Project (KKP), financial functions
b. Carry on NDID and Mobile ID designed services
c. Support next release of The Mall Online with personalized targets
a. Design online customer journey from business requirements
b. Design UX/UI of myAIS applicationreflecting from the designed journey
c. Design use case along with business test case and resolve UAT businessissues
d. Design service introduction and business deployment scenarios
e. Design the rich-media enhanced engine of Push Notification in myAIS app
2) myAIS Measurement and Improvement (Qualtrics and Glassbox)
a. Carry on the implementation of Glassbox customer behavior analytics tool
b. Carry on myAIS feedback measurement (NES, CSI, etc.) and VOC analysisusing Qualtrics tool
3) Co-Design with New Digital Co. on New Business Collaboration features suchas:-
a. Carry on Arena Project (KKP), financial functions
b. Carry on NDID and Mobile ID designed services
c. Support next release of The Mall Online with personalized targets
Recruiter
Apirak Sribavorntada (อภิรักษ์ ศรีบวรธาดา)Experience required
- any or no experience
Salary
- Negotiable
Job function
- Art / Design / Creative
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Telecommunication
Location:Bangkok
Advanced Info Services Plc. (AIS) is the leading mobile operator in Thailand. Our core businesses include domestic mobile services, international direct dialing (IDD) services, and international roaming services. In 2013, we registered more than 41 million subscribers and generated 52% of market sha ... Read more
Why join us: AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคม เพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว ในโลกธุรกิจที่สภาพการแข่งขันทวีความรุนแรงมากขึ้นเรื่อยๆ AIS ตระหนักดีว่า “บุคลากรคือกำลังสำคัญ” ที่จะนำพาให้บริษั ... Read more
Head office: 414 INTOUCH Tower (Shinawatra Tower 1 เดิม) , 12th Floor, Phaholyothin Road, Phayathai, Bangkok
Benefits
- Dental Insurance
- Life Insurance
- Health Insurance
- Transport Allowance
- Travel Allowance
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