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Engineer (Enterprise Service Desk)
atAdvanced Info Service PCL. (AIS)Become a part of Thailand's no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
Bangkok
Job Summary
Job Description
Job Responsibilities
- Work in the 24x7 (shift) of Enterprise Service Desk team
- Operate, analyses, proactive call and update progress EDS customer on "Link connection problem" within SLA time
- Monitoring, proactive call, update progress and troubleshooting on EDS link connection problem and providing counsel on the network for EDS customers.
- Coordinate with the relevant teams to investigate, follow up and solve the problem
Qualification
- Age 22-29 years old.
- Bachelor's Degree in Computer Science, Computer Engineering, related degree or equivalent experience.
- 0 - 3 years of work experience with User IT Support or Network Support
- Positive attitude, reliable and working time flexibility
- Fresh Graduate are welcome
- Having knowledge in cisco/raiscom/fiber home equipment will be advantage.
Recruiter
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Engineering
Job type
- Full-time
Company overview
Advanced Info Services Plc. (AIS) is the leading mobile operator in Thailand. Our core businesses include domestic mobile services, international direct dialing (IDD) services, and international roaming services. In 2013, we registered more than 41 million subscribers and generated 52% of market sha ... Read more
Why join us: AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคม เพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว ในโลกธุรกิจที่สภาพการแข่งขันทวีความรุนแรงมากขึ้นเรื่อยๆ AIS ตระหนักดีว่า “บุคลากรคือกำลังสำคัญ” ที่จะนำพาให้บริษั ... Read more
Benefits
- Dental Insurance
- Life Insurance
- Health Insurance
- Transport Allowance
- Travel Allowance