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Channel Service Support Officer - DLE

atAdvanced Info Service PCL. (AIS)
Become a part of Thailand's no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location
Bangkok

Job Summary
To be responsible AIS's partners to train,coach and monitor Partner's staff according to the service quality of AIS policy. Coach,consult and encourage the shop managers and staff each location to achieve sales target and service quality. Representative of the company is to build good relationships with AIS's partners

Job Description
'- To be responsible ASP,A-Store,Telewiz and AIS Buddy Exclusive by visiting (2 times/ branch/month)
  • To coach, consult and encourage shop managers and staff each location to achieve sales targets
  • To train, coach and monitor Pastner's staff to serve customers according to the service quality of AIS policy
  • To prepare and analyze the data to set objectives before meeting and visiting plan by focusing the company targets and KPIs including summarizing issues and following up after visiting
  • Counseling in the business condition and system to serve customers and solve customers' problems
  • To investigate and handle customers' complaints at Partner's shops including finding the solution or process to prevent it.
  • To operate and update partner's staff profile on DRM Profile System (CCSM)
  • To monitor and coach partner's working procedures depending on PCI-DSS , Customer data privacy, and IT Security to reduce the risks
  • Representative of the company to build a good relationship with the partners
Recruiter
Chaipob Naisanguansri (ไชยภพ นัยสงวนศรี)
Salary
  • Negotiable
Job type
  • Full-time
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Company overview

Size:2000-5000 employees
Industry:Telecommunication
Location:Bangkok
Website:www.ais.co.th
Founded in:1986
Ranking:4.5/5

Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022. AIS is ready to power Thailand with 5G technology whi ...

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Why join us:

AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคมเพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว

AIS เชื่อมันว่าสุขภาวะที่ดีของพนักงานทุกคนเป็นกุญแจที่สำคัญต่อความสำเร็จขององค์กร โครงการ “AIS Health an ...

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Head office: 414 INTOUCH Tower (Shinawatra Tower 1 เดิม) , 12th Floor, Phaholyothin Road, Phayathai, Bangkok
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Benefits

  • Dental Insurance
  • Life Insurance
  • Health Insurance
  • Transport Allowance
  • Travel Allowance

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