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Billing Administrative Support Officer

atAdvanced Info Service PCL. (AIS)
Become a part of Thailand's no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
Bangkok
Job Summary
Perform a contact point of billing and charging complaint management to verify and find solutions to solve customer complaint support both prepaid and postpaid system.

Job Description

Responsibilities
  • Be a contact point of billing and charging complaint management
  • Verify and analyze the customer complaint with root cause analysis
  • Find the solution to solve customer complaint about wrong charging both prepaid and postpaid system
Qualifications
  • Bachelor's Degree in Computer Business, Business Administration or related fields
  • 0 - 2 years experience in the service business
  • Have basic skill in analytic and coordinator
  • Able to operate in MS Office and E-Mail
  • Able to work under pressure and shift day
Recruiter
Pornvipa Phothong (พรวิภา โพธิ์ทอง)
Salary
  • Negotiable
Job type
  • Full-time
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Company overview

Size:2000-5000 employees
Industry:Telecommunication
Location:Bangkok
Founded in:1986
Ranking:4.5/5

Advanced Info Services Plc. (AIS) is the leading mobile operator in Thailand. Our core businesses include domestic mobile services, international direct dialing (IDD) services, and international roaming services. In 2013, we registered more than 41 million subscribers and generated 52% of market sha ... Read more

Why join us: AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคม เพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว ในโลกธุรกิจที่สภาพการแข่งขันทวีความรุนแรงมากขึ้นเรื่อยๆ AIS ตระหนักดีว่า “บุคลากรคือกำลังสำคัญ” ที่จะนำพาให้บริษั ... Read more

Head office: 414 INTOUCH Tower (Shinawatra Tower 1 เดิม) , 12th Floor, Phaholyothin Road, Phayathai, Bangkok
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