Grab
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Grab Support Team Lead (Call Center Lead/Base in Chiang Mai)
atGrabJob Description
Get to know the team
The Grab Financial Group Thailand team is a young/established/longstanding team responsible for growing Grab's financial services business in Thailand. We make an impact by serving the underserved segment with transparent, reliability, enjoyable and easy to use financial products. Our team is a high performing team with high energy, creativity and highly collaborated. If you are looking for a role that would bring the best out of you, creating something that is impactful to society then you should join our team!
Get to know the role
This role serves as a key member of the Grab Financial Group Strategy & Planning Team and is accountable for Grab Financial Group's special projects including strategic partnerships/ acquisitions, new product launch, etc. The successful applicant must be equally adept at both strategy and operations.
The Grab Financial Group Thailand team is a young/established/longstanding team responsible for growing Grab's financial services business in Thailand. We make an impact by serving the underserved segment with transparent, reliability, enjoyable and easy to use financial products. Our team is a high performing team with high energy, creativity and highly collaborated. If you are looking for a role that would bring the best out of you, creating something that is impactful to society then you should join our team!
Get to know the role
This role serves as a key member of the Grab Financial Group Strategy & Planning Team and is accountable for Grab Financial Group's special projects including strategic partnerships/ acquisitions, new product launch, etc. The successful applicant must be equally adept at both strategy and operations.
Key responsibilities includes:
- Special projects - Partnerships & Acquisition
- Identify new business opportunities for Grab Financial Group to grow their business through acquisition or partnerships
- Develop high-level growth planning & identify synergies of potential targets
- Design and develop partnership model between Grab Financial Group and potential partners, allowing both parties to benefit
- Special projects - New products
- Develop of Go-to-Market (GTM) Strategy & Product launch planning
- Conduct series of analyses on market landscape, learnings from best practices for similar product launches in other markets to gain insights
- Design GTM approach for grab, which fits product value propositions and target groups including marketing campaign, key communication/distribution channel, incentives design, etc.
- Manage launch progress and synchronize stakeholders across workstream e.g. product development, marketing, business & partnership development
The Day-to-Day Activities
- You are responsible for conducting market research, business analysis, tracking and compiling industry trends for high impact strategic topics
- You are accountable for the support planning & analysis of high impact strategic initiatives: e.g. providing a fact base, structuring and helping with issue identification and solutions, advising on the practicalities of implementation
- You will support Head of Strategy (TH) in being a sounding board for the strategic decisions of senior management staff including Country Head and Vertical Heads
- You will lead strategic discussions with external partners
- The Must-Haves
- You have Heart, Hunger, Honour and Humility
- You have a strong academic track record and/or have at least 2-3 years' experience at top-tier strategy or management consultancy firm
- You are intellectually curious, highly analytical and able to problem solve, think & debate strategically
- You have experience in a quantitative discipline with strong business sense and ability to articulate complex analyses results to a wide range of audiences and translate these into actionable business insights
- You have experience in communicating high-level strategy details effectively across disciplines, locations, and organizations, including senior leadership
- You are results-oriented, impact-focused and can thrive in a fast-paced and fluid environment
- You are adept at managing complex processes and navigating through ambiguous and quick turn-around situations
Salary
- Negotiable
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Mass Transportation
Location:Bangkok
Website:www.grab.com/th
Founded in:2012
Ranking:4/5
Grab Thailand believes in a strong social mission to improve the lives of taxi drivers and passengers in Thailand, as well as to revolutionise the Thai taxi industry. Please join us at Grab in making a difference in Thailand. At Grab, we believe in driving change. We don’t build stuff just becaus ... Read more
Why join us: At Grab, we do what we love, and love what we do. Data-driven, passion-fueled – this is how we create cutting-edge Grab awesomeness. We will fly shortlisted applicants from around the world to meet with us at Grab.
Head office: เลขที่ 1575/1 อาคารชัยสงวน ถนนเพชรบุรีตัดใหม่ แขวงมักกะสัน เขตราชเทวี กรุงเทพฯ 10400
Benefits
- Professional development
- Employee discount
- Five-day work week
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