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Card Operations Analyst (Card Base) / (Italian Speaker)
atExxonMobilProvide a service to individuals or groups of retailers for card transactions accepted by branded Esso service stations which have been processed/captured by a centralized on-line European system
- Monitor rejected transactions for several European countries to ensure payments made to retailers or groups remain timely
- Adhere to different retailer and card issuer contractual controls by responding to issuers in set time periods to avoid financial liability
- Use various data sources to monitor and investigate a diverse set of controls, including fraudulent card activity
- Working hour: 10AM - 7PM or 11AM-8PM
- Fluency in Italian
- Fluency in English: TOEIC 800+, TOEFL iBT 98+, or IELTS 6.5+
- Strong communication skills; written/verbal & presentation skills
- Analytical skills - problem solving; analyzing problems & achieving resolutions
- Ability to manage complaints/difficult situations to a satisfactory resolution
- Assertive
- Good team player & interpersonal effectiveness
- Self-motivated, organized and can work on own initiative
- Computer literacy (including SharePoint, MS Access & Excel)
Experience required
- any or no experience
Only Thai nationals can apply
Job function
- Finance
- Retail
- Analyst
Job type
- Full-time
Age preferred
- up to 40 years
Company overview
ExxonMobil manages an industry-leading portfolio of resources, and is one of the largest integrated fuels, lubricants and chemical companies in the world. We’ve evolved our operating model and global organization to better leverage the scale of our increasingly integrated company and global brands ... Read more
Why join us: Careers at ExxonMobil. ExxonMobil is a dynamic, exciting place to work. We’re committed to fostering an environment of diversity and inclusion. We engage in a wide range of education programs and recruiting activities that are intended to reach out to a diverse pool of highly qualified employm ... Read more
Benefits
- Flexible working hours