SGS (Thailand) Limited.
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Customer Service Officer/Executive
atSGS (Thailand) Limited.- Prepare response to clients' inquiries
- Prepare & distribute invoice to clients and sales affiliates as defined / required in relevant written procedure
- Ensure the inspection certificate issued for local clients are not released prior to payment / settlement of panding outstanding invoice
- Co-ordinate with laboratory for lab test / analysis requirements, and where necessary, also sign laboratory analysis request
- Identify/ record encountered problems significantly effecting work efficiency / productivity / service delivery quality, and regularly discuss the issues with the Manager and concerned team members for effective solutions and continues improvements
- Collate relevant documents and / or reference samples from clients / suppliers for effective field inspection performance
- Co-ordinate with laboratory for submitted sample for lab test / analysis
- Prepare job allocation, inspection schedule, and as necessary, provide briefing to technical inspectors on clients' specific instructions / requirements.
- Inform manager of any significant problems found during inspections, and where necessary, liaise with technical inspector for advice on solutions and appropriate course of actions to take
- Involve and supporting for the investigate internal / external complaints and claims
- Bachelor's Degree in Science (Chemical, Food, Gem & Jewelry, Ceramic, and Textile)
- Have experience 0 - 3 years in sale coordination or customer services
- Fresh Graduate are welcome
- Good Command of English
- Good Computer Literacy
- Detail Oriented, Service-Minded, Self-Discipline and Good Learning Attitude
- Good Interpersonal Skills and Communication Skills
- Excellent telephone manner
Experience required
- any or no experience
Only Thai nationals can apply
Salary
- Negotiable
Job function
- Customer Service
- Administrative
- Sales
Job type
- Full-time
Age preferred
- From 22 to 35
Company overview
Size:2000-5000 employees
Industry:Mixed Industries
Location:Bangkok
Website:www.sgs.co.th
Founded in:1950
Ranking:3/5
SGS (Thailand) Limited was establish in 1951. With a reputation for expertise, quality and integrity the SGS Group as the world's leading verification, testing and certification company has sustained a presence in Thailand for over sixty years. Our SGS Group Established in 1878, SGS transforme ... Read more
Why join us: We are seeking highly skilled, energetic and dynamic professionals to fulfill many positions as requested by our clients and would like to invite you to fulfill the listed positions following:
Head office: 100 J.Press Tower 11 Flr., Nanglinchee Road, Chongnonsee,Yannawa, Bangkok 10120 Thailand
Benefits
- Five-day work week
- Job training
- Learning & Development Opportunities
- Life Insurance
- Health Insurance
- Performance bonus
- Social Security
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