Manager, Sustaining Program Management

atWestern Digital (Thailand) Co., Ltd.

ESSENTIAL

DUTIES AND RESPONSIBILITIES:

The Manager, Sustaining Program Management serves as the focal point for overall sustaining product health - driving execution across customer requirements, product cost, quality, and engineering KPIs. This role operates cross-functionally without direct reports, leading through influence, collaboration, and accountability to deliver against business and customer objectives.

Customer & Product Management

  • Obtain customer-specific product requirements, assess and recommend engineering solutions, and drive timely execution to meet customer commitments
  • Define and drive product recipe ramp and depletion strategy aligned to customer and WD business needs
  • Support customer critical qual sample with 1st time right mindset, understand the customer qual objective, requirement , lesson learnt from previous qual/ programs. Able to support production with equivalent quality level as customer qualification sample


Cost Management

  • Serve as the accountable focal point for overall sustaining product cost
  • Collaborate with Finance to define optimized product cost strategy and drive execution

Engineering KPI & Roadmap Alignment

  • Collaborate with KPI owners to align and rationalize roadmaps ensuring consistent product strategy and execution
  • Monitor overall engineering KPI performance and support KPI owners to close gaps vs. plan


Quality Management

  • Partner with the Quality team to define and prioritize product improvement strategies
  • Monitor quality KPI performance and support functional teams to address gaps vs. plan
  • In the event of quality or operational excursions, execute the SSO process and lead the core team through containment, disposition, root cause analysis, and corrective actions that meet optimized business objectives


REQUIRED:

  • Bachelor's degree or higher in Engineering or related field
  • Strong business acumen - P&L (profit & lost statement), supply chain, cost, and quality fundamentals
  • Executive-level communication and cross-functional influence skills
  • Experience in HDD, semiconductor, or storage industry preferred
  • Previous experience as an Program Manager or Engineering related
  • Fluent in English communication


PREFERRED:

  • HDD Fundamental Knowledge
  • HDD Process & Technology
  • HDD Quality Management
  • Operational Management


SKILLS:

  • People Management & Development
  • Strategic Planning
  • Risk & Crisis Management
  • Problem-Solving & Decision-Making
  • Strong Interpersonal Skills - proactive, accountable, and dynamic


LI-SW1

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the

job title

and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [email protected].

Experience required
  • any or no experience
Career level
  • Senior Level
Salary
  • Negotiable
Job function
  • Management
Job type
  • Full-time

Company overview

Size:500-1000 employees
Industry:Information Technology
Location:Phra Nakhon Si Ayutthaya
Website:www.wdthjobs.com
Founded in:2021
Ranking:4.5/5

WD, a Western Digital company, is a long-time innovator and storage industry leader. As a storage technology pacesetter, the company produces reliable, high-performance hard disk drives and solid state drives. These drives are deployed by OEMs and integrators in desktop and mobile computers, enterpr ... Read more

Why join us: Western Digital / WD is one of the largest electronics employers in Thailand located at Bangpain Industrial Estate (Ayutthaya) and Navanakorn Industry Estate (Pathumthani), , producing reliable and high performance hard drives for keeping users' data close-at-hand and secured; producing magneto-resi ... Read more

Head office: 140 Moo 2 Bangpa-In Industrial Estate, Klongjing, Banpa-In, Ayutthaya 13160
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