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Guest Service Agent (GO Hotel Ayutthaya)

atCentral Pattana PCL (CPN)
  • Front Desk Operations: Handle guest check-ins and check-outs, manage room assignments, process payments, and maintain accurate records.
  • Guest Support: Provide excellent customer service by addressing inquiries, resolving basic complaints, and offering recommendations for local attractions and services.
  • Reservation Handling: Manage room bookings, cancellations, and modifications using the hotels reservation system, ensuring accuracy and efficiency.
  • Grab & GO Station: Responsible for inventory and replenishment items of Grab & GO and daily Sales report (F&B) on their property.
  • Coordination: Liaise with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled promptly.
  • Cash and Report Handling: Perform daily cash handling, billing, and end-of-shift reports according to hotel procedures.
Experience required
  • any or no experience
Career level
  • Middle Level
Salary
  • Negotiable
Job function
  • Customer Service
  • Hospitality
Job type
  • Full-time

Company overview

Size:500-1000 employees
Industry:Real Estate Development
Location:Bangkok
Website:www.cpn.co.th
Founded in:1980
Ranking:4/5

Central Pattana Public Company Limited (CPN) is Thailand's largest retail developer with over 30 years of experience. CPN is currently managing 24 shopping centers, 7 office buildings, 2 hotels and 2 residential projects all these projects span over 4.7 million square meters. The company is the lead ... Read more

Why join us: ที่เซ็นทรัลกรุ๊ป เราเชื่อว่าความสำเร็จของเราเกิดจากทีมงานที่มีคุณภาพ ที่มีความรู้ความสามารถหลากหลาย เราดำเนินงานควบคู่ไปกับคู่ค้าธุรกิจของเราที่มีคุณภาพจากหลากหลายกลุ่มธุรกิจ ทีมงานของเราจากทุกๆแผนกในองค์กรนั้นมุ่งนำเสนอผลงานที่จะสร้างความประทับใจให้ลูกค้าเราอยู่เสมอ ผ่านผลงานนวัตกรรม และการเริ่ม ... Read more

Head office: The Offices at Central World, 999/9 Rama I Rd., Patumwan, Bangkok
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Benefits

  • Five-day work week
  • Health Insurance
  • English lessons
  • Pension Fund

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