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Sales Support Officer
atSchenker (Thai) LtdGeneral Description
Support for responsible sales team and daily care of General/KAMO/All Trade lanes’s customer. Provide troubleshooting assistance for customer orders and relevant problems. Review pending requirement of specific customer to ensure excellent service.
Specific Accountabilities
• Support for responsible customers and sales team.
• Support sales team to achieving Revenue, GP and Volume target.
• Responsible for rate enquiries on business for all sale channel to ensure that pricing is provided on time.
• Collect accurate information and documentation from customers, issue and review quotation.
• Coordinate/communicate and support overseas’ inquiry.
• Coordinate and corporate with internal customers.
• Ensure on service level provide to customer by sharing/communicate cost and selling rate with clear instruction to operation team.
• Update and maintain customer profile such as customer ID etc.
• Build and maintain good business relationship with customer.
• Compline with all company system process and standard in term of both quality & quantity.
• Others responsibilities/Special assignment as per assigned by Head of sales support.
Experience required
- 2 years
Career level
- Entry Level
Only Thai nationals can apply
Salary
- 25,000 - 32,000 THB, Negotiable
Job function
- Import / Export
- Sales
- Customer Service
Job type
- Full-time
Company overview
Schenker is one of the world’s largest freight forwarding and logistics companies with 55,000 employees in 1,500 offices throughout the world. Worldwide third-party Sales are Euro 14.0 billion Schenker belongs to the Deutsche Bahn Group with worldwide Sales of Euro 30 billion. Here in Thailand we ... Read more
Why join us: Schenker offers a wide range of career opportunities within our organization, in Thailand or abroad. The salary and bonus programmes are attractive and all other benefits (medical insurance, provident fund etc) usually offered by international companies are available here too. All salaries are paid ... Read more
Benefits
- Provident fund
- Flexible working hours
- Life Insurance
- Performance bonus
- Learning & Development Opportunities
- Annual bonus
- Company uniform
- Social Security
- Health Insurance