Launch Management Manager
atSwarovski (Thailand) Co., Ltd.
Role Purpose
Lead the end-to-end governance and execution of global and regional product launches, ensuring novelty collections are introduced to market seamlessly, on time, and in full alignment with customer demand. This role serves as the central orchestrator across Commercial, Supply Chain, and Regional teams, driving launch readiness, mitigating risks, and enabling exceptional customer availability through robust governance, cross-functional leadership, and continuous improvement.
About the Job
- Own and govern the end-to-end launch management framework for global and regional novelty collections, ensuring flawless execution from collection handover through Shop Live Date while maximizing launch adherence and customer availability
- Act as the primary cross-functional leader for launch readiness, coordinating Marketing, Portfolio Management, Planning, Sourcing, Operations, Logistics, and Regional teams to achieve all commercial, operational, and supply chain milestones on time
- Develop and lead integrated launch roadmaps across seasons, product categories, and markets, balancing business priorities, operational capacity, supply constraints, and customer commitments to ensure successful market introductions
- Provide executive-level visibility of launch progress through structured governance, performance reporting, milestone tracking, risk assessments, and mitigation plans, enabling timely and informed decision-making
- Drive launch risk management and escalation processes by proactively identifying emerging risks, evaluating business impacts, mobilizing cross-functional resolution efforts, and implementing corrective actions to protect revenue, customer experience, and launch commitments
- Ensure launch availability excellence by securing product readiness and availability throughout logistics and distribution networks in line with commercial launch plans and customer demand expectations
- Build and continuously enhance launch management capabilities through best-practice processes, digital tracking solutions, governance frameworks, KPIs, and performance management tools that improve predictability, transparency, and execution excellence
- Influence senior stakeholders by translating operational risks, trade-offs, and supply chain constraints into clear business implications, enabling effective prioritization and strategic decision-making
- Serve as the trusted Supply Chain authority on launch execution, representing launch readiness in business reviews, portfolio discussions, and cross-functional governance forums while ensuring alignment between commercial aspirations and operational feasibility
- Champion continuous improvement and organizational maturity by challenging existing processes, embedding industry best practices, and leading transformational initiatives that strengthen launch performance, improve customer availability, and enhance end-to-end supply chain effectiveness
About You
- Bachelor's degree in Supply Chain Management, Operations Management, Business Administration, Computer Science, Data Analytics, or a related field
- Minimum 3-5 years of experience in supply chain systems, planning systems implementation, or system maintenance
- Strong understanding of end-to-end supply chain processes and product launch management
- Experience with supply chain systems, data analytics, and digital tools to drive business performance and operational excellence
- Proven ability to lead cross-functional initiatives, manage stakeholders, and solve complex business challenges
- Strong analytical, project management, and communication skills
- Experience with ERP and planning systems (e.g., SAP, IBP, Kinaxis, o9) is an advantage
- Mandatory: Fluent in English, both written and spoken
Experience required
- 3 years
Career level
- Senior Level
Salary
- 80,000 - 120,000 THB, Negotiable
Job function
- Management
Job type
- Full-time
Company overview
Since 1895 Swarovski is the world's leading brand for cut crystal. Designer and manufacturers in fashion, jewellery and lighting, as well as our end consumers, appreciate the innovative design and the technical perfection of our products. The Swarovski group also includes Tyrolit, which produces gri ... Read more
Why join us: Here at Swarovski (Thailand), we believe in empowering our employees to express their true selves and turn dreams into reality. We offer a unique career philosophy built on the pillars of opportunity, individuality, and ownership. You'll have access to continuous learning, growth opportunities, and ... Read more
