Job position

The Hub Supervisor is responsible for managing Hub and sort activities. He/She is accountable for ensuring packages are sorted accurately and loaded onto appropriate trailers for movement to next location. The Hub Supervisor ensures loads are dispatched on time and to the appropriate locations. This position supervises unloaders, sorters.

Responsibilities

1. Coordinates Hub and Sort Operations

• Analyzes volume projections from load forecast plans to ensure adequate staffing.
• Reviews daily operational reports to manage productivity, performance, and service.
• Collaborates with aligned support functions (e.g., Industrial Engineering, Training, Human Resources, etc.) to plan day to day activities.

2. Monitors Safety Compliance

• Serves as Co-Chairperson for the Comprehensive Health and Safety Process (CHSP) Committee to ensure committed processes are in place.
• Holds team accountable to execute agreed plans of safety, service, and production standards.
• Monitors results (e.g., safety tests, observations, etc.) to ensure compliance with Department of Transportation (DOT), Occupational Safety and Health Administration (OSHA), and UPS's Safe Work Methods.
• Reviews training documentation to ensure compliance with UPS and regulatory training requirements.

3. Supervises and Develops Others

• Determines employees' training needs to produce continuous development plans.
• Provides on-going feedback and support to improve performance.
• Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement.
• Holds others accountable to established performance levels to achieve individual and group goals.
• Resolves individual and group performance issues in accordance with UPS's policies and procedures in a timely manner to motivate and foster teamwork.

4.Supervises Assistance of Internal and External Customer Needs

• Attends Hub pre-sort meetings to understand operational needs.
• Collaborates with internal customers to ensure loads are processed on-time according to service commitments.
• Communicates cross-functionally (e.g., Other Hub supervisors, Plant Engineering, Human Resources, etc.) to ensure equipment is serviced, staffing aligns with the pre-sort plan, and packages are sorted correctly.

• Possess a Bachelor's Degree in any discipline.
• Minimum 3 years of relevant experience in similar capacity from Logistics industry.
• Excellent interpersonal skills with the ability to communicate effectively and able to work well with people of all levels.
• Exceptional analytical, conceptual, and problem-solving abilities.
• Self-starter and able to work with minimum supervision.
• Require demonstrated skills in MS Office Programs (MS Word, MS Excel, MS Powerpoint).