The Athenee Hotel Bangkok
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Guest Service Agent, Royal Club
atThe Athenee Hotel Bangkok- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
- Secure payment; activate/reissue room keys.
- Ensure rates match market codes, document exceptions.
- Verify/adjust billing for guests.
- Communicate to appropriate staff when guests are waiting for an available room.
- Advise guest of messages.
- Clear departures in computer system.
- Coordinate with Housekeeping to track room status and guest concerns.
- File guest paperwork or documentation.
- Operate telephone switchboard station.
- Run and check daily reports, contingency lists, and credit card authorization reports.
- Supply guests with directions and information.
- Answer, record, and process all guest calls, requests, questions, or concerns
Skills required
- Service-Minded
- Good Communication Skills
Experience required
- 1 years
Career level
- Entry Level
Only Thai nationals can apply
Job function
- Hospitality
Job type
- Full-time
Age preferred
- up to 35 years
Company overview
Size:100-500 employees
Industry:Hotels / Hospitality
Location:Bangkok
Website:www.plazaatheneebangkok.com
Founded in:1938
Ranking:4/5
Located in the city center of Bangkok, The Athénée Bangkok, is just minutes' stroll from the Phloenchit BTS station, Central Embassy Shopping Mall and Soi Nana. Ignite inspiration in one of the award-winning Thai colonial design guestrooms + suites reflecting royal heritage + deep-rooted environm ... Read more
Head office: 61 Wireless Road (Witthayu), Lumphini, Pathum Wan, Bangkok 10330
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