Experience:

5 years required

Skills:

Work Well Under Pressure, Digital Marketing, Market Research, Data Analysis, Negotiation

Job type:

Full-time

• Develop and implement commercial and sales plans to accelerate growth, with a strong focus on owned platforms.
• Analyze e-commerce performance, customer behavior, and campaign metrics to identify business opportunities and areas for improvement.
• Lead digital marketing initiatives to drive traffic, conversion, and customer retention on the Boots App.
• Develop and execute Joint Business Plans (JBP) with suppliers by negotiating visibility, promotional support, and investment opportunities to maximize growth.
• Manage weekly and monthly campaign planning, including visibility, onsite execution, promotional activities, and sales performance tracking.
• Oversee e-commerce budgets, including advertising spend, campaign investment, and promotional funding efficiency.
• Collaborate cross-functionally with commercial, pricing, marketing, finance, supply chain, and fulfilment teams to ensure smooth business operations.
• Ensure consistent brand messaging, customer experience, and campaign execution across all digital touchpoints.
• Monitor market trends, competitor activities, and platform best practices to continuously improve app performance and customer engagement.
• Able to build and maintain effective and productive relationships with staff and agency and platforms.
• Good communication, negotiation, interpersonal and influencing skills.
• Analytical, numerically astute with strong demonstrated problem-solving abilities.
• Able to manage time effectively, prioritise tasks and achieve set targets.
• Marketing and financial awareness with a full understanding of how failure impacts the production, manufacture and customer order fulfilment.
• Able to work well under pressure and handle emergency and stressful situations.
• Keen attention to detail and accuracy.
• Minimum 4-5 years of professional work experience in e-commerce account management.
• Hands-on experience in the owned channel management and key indicator to improve sales and visibility.
• Broad knowledge of best digital practices and user experience.
• Proven track record of successfully developing online campaign strategies.
• Good mentor and team player.
• Strong logical and analytical skills.
• Relevant understanding of retail and e-commerce market.
• Strong English and Thai and presentation skills.
• Excellent written and verbal communication skills.
• Excellent computer skills (Excel, Microsoft Word, PowerPoint).
• Critical thinking and negotiation skills.
• Strong communication skills, both written and verbal.
• Good communication and presentation skills and can work independently.
• Outstanding communication abilities.
• Excellent organizational skills.
• Demonstrable aptitude in effective negotiating.
• Familiarity with market research, data analysis and forecasting techniques.
• Impeccable attention to detail.
• Ability to work well with a team.
• Able to work under high pressure and have self-starter attitude.
• Professional and polite.