Thai Samsung Electronics Co., Ltd.
This job has expired
Senior Staff, CS Field Operation
atThai Samsung Electronics Co., Ltd.Position Summary
Role and Responsibilities
1. [Galaxy Consultant Project Leader] Lead/Mentor/Coach Galaxy Butler Service Team(GBS) to improve the service-in-shop operation, innovate service in-shop, improve dealer-satisfaction, shop visiting and list voice of dealer with countermeasure, including perform the GC individual development plan / succession plan for career path development.
2. [Improving service center fields] Make a visiting schedule for each service center and visit and improve the field based on a checklist.
3. [Supporting to solve issues] Analyze issues for each service center based on the visiting results and support to implement an improvement measure for each issue.
4. [Index management] Analyze an index for each service center. Analyze why there is a weakness and resolve the issue.
Skills and Qualifications
Salary
- Negotiable
Job type
- Full-time
Company overview
For over 70 years, Samsung Electronics has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels, and more. Our flagship company, Samsung Electronic ... Read more
Why join us: This is the beginning of all things possible at Samsung. From your desire to discover, our products are born. Creating innovation for all, not just the fortunate few. And where others stop at that, we accelerate discoveries and possibilities. With our endless ability to predict the next big wave ... Read more
Benefits
- Five-day work week
- Education Allowance
- Transport Allowance
- Health Insurance
- Professional development
