Senior Project Manager — AI Data Collection & Annotation

atAndovar (Thailand) Co., Ltd.

About Andovar:

Andovar builds large-scale multilingual data collection and annotation datasets used to train ASR, TTS, and other AI models — for example, multi-locale telephony/IVR speech corpora spanning dozens of languages, with strict audio specifications and heavy structured annotation. Pricing these projects is genuinely hard: every quote is a puzzle of interacting cost drivers, and nearly every new project surfaces a factor we have not priced before.

We are looking for a rigorous, analytical mind to own the deconstruction and costing of these quotes building them from first principles and stress-testing quotes prepared by others.This is not a client-facing role. It is for someone intellectually curious to master every layer of the data collection and annotation industry, and who enjoys taking a messy, ambiguous scope and resolving it into a clean, defensible cost model.

Key Responsibilities

Account and delivery ownership

Own 2–4 complex, high-volume accounts end-to-end — including new-client pilots where speed and first impressions decide whether the account scales.

Install early-truth checkpoints on every project: pilot batches, week-one acceptance-rate checks, and contributor-funnel math, so wrong assumptions surface while they are still cheap to fix.

Run delivery against explicit capacity math — what one PM, one language, one contributor pool can produce per day — instead of gut-feel commitments.

Client leadership

Lead client communication for your accounts: pilot reviews, scope negotiation, delivery forecasts and risk calls. You keep control of scope in writing.

Translate ambiguous client requirements into precise operational instructions, acceptance criteria and QA workflows.

Handle unknowns openly: surface them early, convert them into questions with owners and dates, and manage client expectations while they are being resolved.

Proactively reach out — to client stakeholders and to internal departments (recruitment, vendor management, engineering, finance) — to get what your project needs. You chase; you don't wait.

Pre-sales, commercial and margin

Participate in pre-sales for your domain: quotation, sampling and pilot scoping alongside Sales — and give a feasibility verdict before we commit, not after.

Track project-level financials — budget, vendor spend, forecast vs. actual — and flag margin erosion early enough to act on it.

Own the invoicing step on your accounts: accurate, on-time invoicing inputs, and follow-up with the client through to payment.

Team leadership

Lead a pod of project coordinators, interns and freelance PMs across countries; design shift coverage and handovers so client hours (including US/EU evenings) are covered without points of failure.

Mentor juniors to independently run standard projects, so senior time stays on client-facing and high-complexity work.

Own escalations on your accounts and resolve them; escalate upward with options, not problems.

Process and instrumentation

Improve SOPs, trackers and reporting so status reflects reality — acceptance rates, throughput and margin visible weekly, not discovered at invoicing.

What we're looking for

Agency-side experience is mandatory: 5+ years delivering projects for external clients in an agency or client-services environment — software development, research/custdev, data collection or related — of which 2+ years at senior level.

Owned client relationships directly — expectations, escalations and scope negotiations, not just the trackers. You can show how you kept a client confident through a project going sideways.

A proactive operating style with evidence: you reach out to client stakeholders and internal departments to unblock your projects, surface unknowns early, and turn them into named risks with owners and dates.

Managed distributed freelance, vendor or subcontractor delivery teams, including performance management.

Ran projects with budget or financial responsibility: budgeting, forecasting, vendor spend control, and invoicing follow-through with clients.

Participated in pre-sales: quotes, proposals, samples or pilots — and can talk about one you shaped.

Fluent professional English, written and spoken (C1+); confident client-facing communication.

Based in Asia time zones (UTC+5 to UTC+9), with flexibility for evening calls with US/EU clients.

Advanced command of project tracking and reporting tools (Excel plus Airtable, Jira, Asana, Monday.com or similar).

What we offer

Remote-first role with a distributed, international team.

Senior scope with real decision authority — and a visible path toward Program Manager / Head-of-delivery responsibility as the division grows.

Direct exposure to frontier AI companies and the fastest-growing segment of the language industry.

Compensation built for owners: base salary plus a bonus on each successful project clos

Skills required
  • Software Development
  • Recruitment
  • Negotiation
  • Budgeting
  • English (Excellent)
Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • IT / Programming
Job type
  • Full-time

Company overview

Size:100-500 employees
Industry:Advertising / Media
Location:Bangkok
Website:www.andovar.com
Founded in:2007
Ranking:4.5/5

Andovar is a global provider of multilingual content solutions. Our services range from text translation and content creation, through audio and video recording, to turnkey localization of websites, software, eLearning, video and games. Our headquarters is in Singapore, and offices in Thailand, C ...

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Why join us: At Andovar, we offer a dynamic and supportive work environment where you can grow your career. We provide flexible working hours, a five-day work week, and comprehensive on-the-job training. Our English-speaking workplace fosters a casual yet professional atmosphere. We value our team and offer oppo ... Read more

Job location: Phra Khanong
Head office: 1553 Sukhumvit Rd, Phra Khanong Nuea, Watthana, Bangkok 10110
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