Dentsu (Thailand) Co., Ltd.
Growth BD Associate
atDentsu (Thailand) Co., Ltd.Job Description
Responsibilities
CX Lead Generation & Pipeline Support
- Outreach & Prospecting: Execute multi-channel outreach strategies to identify brands ready to be our prospects.
- MQL Nurturing: Own the follow-up process for Marketing Qualified Leads (MQLs) from Merkle’s global events and CX insight reports (e.g., CX Imperatives).
- Cadence Management & Database Maintenance: Maintain lead nurturing sequences and CRM records for prospects interested in CX/MarTech technology, CRM, loyalty, and personalization and execute cadences per BD Director's strategy.
- Event Support: Assist with CX event coordination and lead capture initiatives.
Client Engagement & Solution Pitching
- CX Solution Support: Assist the BD Director in explaining how our data-driven approach builds better Customer Experiences.
- Consultative Presentation: Present MarTech and CX solutions to clients in both English and Thai, focusing on how we design and build seamless end-to-end customer journeys.
- Market Insight: Stay updated on global and local CX trends and landscape to act as a knowledgeable advisor during initial client interactions.
- Stakeholder Coordination: Schedule and coordinate meetings between prospects and senior team members
Sales Operations & Legal Coordination
- Documentation Management: Handle the end-to-end process for sales-related legal documents (NDAs, SOW, Service Agreements) specifically for CX pitching processes.
- Contract Stewardship: Manage the internal approval process, ensuring that the legal foundation for our client partnerships is secure and efficient.
- CRM Hygiene: Maintain accurate records of the CX sales funnel to provide clear data for growth forecasting.
- Reporting: Compile weekly/monthly pipeline summaries and lead status reports
Qualifications
- Bachelor’s degree in business, Marketing, Communications, or related field
- 1-3 years experience in Client Success, Business Development, Sales, or Consulting
- Experience in Customer Experience (CX), MarTech, CRM, or a data-driven agency environment is highly preferred.
- Strong verbal and written skills in English and Thai
- A proactive "hustler" mentality combined with an understanding of how to build long-term customer relationships.
- High attention to detail regarding legal documents and internal administrative workflows.
Familiarity with CRM tools (Salesforce/HubSpot) and CX technology stacks is a plus
Location:
Bangkok Brand:
Dentsu Cxm Time Type:
Full time Contract Type:
PermanentExperience required
- 2 years
Salary
- Negotiable
Job function
- Quality Assurance
- Teaching / Training
- Writing / Editing
Job type
- Full-time
Company overview
Size:100-500 employees
Industry:Advertising / Media
Location:Bangkok
Website:www.dentsu.co.th/
Founded in:1973
Ranking:4/5
Dentsu Thailand is a proud part of Dentsu Aegis Network –a 40,000-strong team spread across 10 network brands and 145 countries. So when you join Dentsu Thailand, you’re not just becoming part of our team, you’re becoming part of a much bigger one –full of diverse talent, ...
Why join us: EVERY SUCCESS COMES FROM GREATEST TEAM EXPLORE GREAT EXPERIENCES WITH OUR GREATEST TEAMS, BUILD A STRONG FOUNDATION FOR YOURSELF AND OUR CLIENTS.
Head office: 27th-28th floor U-Chu-Liang building, 968 Rama IV rd. Silom,Bangrak, Bangkok 10500
Benefits
- Professional development
- Five-day work week
- Learning & Development Opportunities
- Life Insurance
- Maternity leave
- Pension Fund
- Social Security
- Transport Allowance
- Travel Allowance
- Corporate Social Responsibility Initiatives
- Dental Insurance
- Flexible working hours
- Health Insurance
- Performance bonus
- Provident fund
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