Skills:

Social media, Enthusiastic, English, Thai

Job type:

Full-time

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

Experience:

2 years required

Skills:

eCommerce

Job type:

Full-time

• Build, manage and develop eCommerce strategy and lead JBP commitment with key customers to achieve Unilever's business objectives both current and new platforms/channels.
• Visualize and strategize promotions and campaigns to improve awareness and drive sale.
• Manage all online activities including campaign and product launch in relation to traffic acquisition, sales and conversion..
• Create business plan and drive weekly/monthly/quarterly reviews of performance against targets.
• Lead and develop digital media strategy plan with internal marketing teams to achieve aligned KPI and goals for each eCommerce partners..
• Define and collaborate clear plan with cross functions: Marketing, Media Performance and other related functions to ensure all campaign and executions are the best to the customers..
• Own and manage P/L.
• Skills and Requirements.
• Minimum 2 to 5 years experience in a eCommerce industry.
• Bachelors degree in Digital Marketing, Business or Business Administration.
• Knowledge of implementing digital marketing concepts such as social media, display, platform campaign and affiliate channels..
• Excellent understanding of UX, web design, customer flow and campaign analysis..
• Understanding of consumer behaviors and industry trends..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Job type:

Full-time

• Team and Role Introduction:
• Lazada Vouchers and User Incentive Team is a team of digital experts and marketers who are passionate about their work. This team leads voucher operations across the SEA market to provide strategy and governance based on user segments, competitive benchmarking, E2E user experience and budget efficiency to push incremental value to the platform while maximizing returns on cost. We are looking for talents to join our regional voucher and user incentives team in Lazada.
• Responsibilities:- Develop steering and budget allocation framework on voucher and mechanics investment based on multi-dimension and dynamic objective
• Work with Regional and Country PIC to come up with voucher and mechanics plans in both campaign basis and BAU basis, liaised with targets to strengthen user and buyer growth and ensure the operational plan with cross-functional stakeholders on vouchers creation and onsite set-up
• Develop process and cadence to monitor voucher and mechanics performance to maximize impact based on given budget. Provide guidance on budget tracking and steer decision-making
• Lead the cross-country analysis framework on voucher and mechanics performance analysis and insights to continually refine spend strategy/budget allocation as well as identify key learnings and share best practices with the wider teams. Familiar with experimenting methodologies such as AB-testing
• With all functions working closely with multiple teams locally and regionally to develop structure and fundamental governance/ SOPs and dashboard for clear visibilities across countries
• With senior stakeholders with the ability to have a direct impact on the company s performance.
• Requirements/Qualifications(must have):-Degree in Computer Science / Information Technology / Statistics / Business Management or its equivalent
• Min 5 years of working experience in analytics, performance marketing, promotion & mechanics management, consulting or other quantitative positions. Prior experience in e-commerce / tech industry is a plus
• Excellent business acumen with data-driven approach - able to identify insight, problem-solving and translate findings into key actions and recommendation
• Able to build quantitative models, comfortable in pulling and manipulating data, aggregate quantitative and qualitative datasets to make decisions
• Eagerness to make an impact at what you do, highly motivated and proactive - someone who thrives in a fast-paced environment, able to manage frequent pivots in priorities at ease
• Results driven, with excellent interpersonal and communication/presentation skills to collaborate with across teams, to break boundary and execute to the last mile
• Solid analytical Skills and Advanced usage of MS Excel, coding skill, SQL is a plus
• Good attention to detail, organized and can independently manage own time and tasks.

Skills:

Purchasing, Data Analysis

Job type:

Full-time

• Define and develop in store standards for primary shelf and secondary placement in line with category and brand strategy, adapt it to each retail environment by customer and all supporting rationale and customer stories.
• Interpreting data and shopper insight data to leverage market and customer intelligence to identify key opportunities and delivery innovation program. (incorporating understanding on shoppers, category, customer, competition, channel and external environment).
• Accountable for leading in planogram change and merchandising guideline by account and category.
• Review an suggest the proposal space by category with category performance when market trend change.
• Suggest assortment review relating to market opportunity information and business strategy.
• Work with purchasing team to create and initiate selling tools support to sales team, included POSM usage tracking report.
• Perfect Store KPIs tracking and identify distribution opportunities - analysis, action plan and activities execution.
• Provide support with fast track: analyze, calculate, prepare for revision, sign off and monitor priorities and results together with Category Planning and activation.
• Manage all activities in line with budgets agreed.
• Specification.
• Bachelor s or Master s degree in relate field.
• 5-7 years experienced in trade marketing in modern trade channel.
• Ability to understand linkage with data analysis and integration, presentation, influencing skills and process driven for quality deployment.
• Self-motivated and able to work multitask with clear priority setting.
• Be able to use market & retailer data analysis tools such as AC Neilson, Dunnhumby, C Smart, etc.

Job type:

Full-time

• Categoría de Empleo Finance & Accounting
• Ubicación Phuket Marriott Resort and Spa Nai Yang Beach, 92, 92/1 Moo 3, Phuket, Phuket, Thailand VER EN MAPA
• Horario Full-Time
• Ubicación remota? N
• Reubicación? N
• Tipo de Posición Non-Management
• Descripción del Trabajo Comprobar las cifras, los asientos y los documentos para obtener exactitud. Organizar, asegurar y mantener todos los archivos, registros, efectivo y los equivalentes de efectivo según las políticas y procedimientos. Registrar, guardar, tener acceso y/o analizar información financiera computarizada. Clasificar, codificar y resumir la información numérica y financiera a fin de recopilar y mantener registros financieros mediante la utilización de libros diarios, libros de contabilidad y/o computadoras. Preparar, mantener, auditar y distribuir las tablas y los informes estadísticos, financieros, contables, de auditoría o de nómina. Completar los procedimientos e informes de cierre al término del período según lo especificado. Preparar, examinar, conciliar y emitir las cuentas, las facturas y los estados de cuenta según los procedimientos de la compañía. Hacer un seguimiento y resolver las cuentas atrasadas y las facturas de los proveedores hasta que se reciba o se resuelva el pago total. Coordinar las tareas y el trabajo con otros departamentos; servir como modelo o mentor departamental; asignar tareas de trabajo y asegurarse de que se completen a tiempo y que cumplan con los estándares de calidad adecuados. Informar al gerente o supervisor los accidentes de trabajo u otras lesiones inmediatamente en el momento en que se producen. Cumplir con todas las políticas y los procedimientos de la compañía, asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Hablar con los demás utilizando un lenguaje claro y profesional, preparar y revisar los documentos escritos de manera exacta y completa y atender los teléfonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los demás; apoyar al equipo para alcanzar los objetivos comunes; escuchar y responder de manera apropiada las inquietudes de los demás empleados. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.
• Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
• Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de "Una experiencia hotelera maravillosa, siempre" con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
• JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment . Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

Experience:

5 years required

Skills:

Data Analysis, Project Management, English

Job type:

Full-time

• Create category strategy development & guideline, focusing on pack & place..
• Analyze EPOS sales data, consumer & shopper insight to identify opportunities in maximizing business across existing and new channels..
• Co-Developed innovation launch pack with marketing team since campaign development, financial P&L, channels & activation plan, pack, price, promotion suggestions.
• Ensure On time in full (OTIF) NPD launch into market with readiness in all touchpoints e.g. POSM management, sufficient pipeline volumes planning, on time promotional calendar.
• Provide promotion guideline and rules based on learning from post-evaluation and deliver category objectives..
• Coordinate with cross-functions to implement category plan across channels..
• Evaluate and review implemented marketing activities for developing future plan..
• Ensure Brand standards for channels are adhered to. E.g. consistent use of brand key visuals, customer activation themes aligned with brand activation.
• Ability to collaborate across multiple teams and functions including CD, Marketing, Supply Chain and Finance..
• Develop medium to long term category & channel growth plan utilizing market data to frame +1 Year strategy through Go-to-Market plan (GTM).
• Bachelor s or master s degree in job related field..
• At least 5 years of trade marketing, category analyst, commercial finance and FMCG environment experiences..
• Experience in beauty industry/company/channel is a plus..
• Candidate from market research also welcome to apply..
• Ability to analyze large amounts of data..
• Excellent in English and Thai..
• Good in presentation and negotiation..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Job type:

Full-time

• Build strong relationship with customers and key stakeholders
• Prepare Sales plan, Gather Customer requirement, and Prepare ICT Solution presentation or any customer requisition to achieve revenue target.
• Prepare Sales plan and recovery plan to achieve annual revenue target
• Gather customer pain points/business requirements, and work with ICT Business Solution team to find any solutions to fit customer's requirements
• Prepare product/solution presentation, business proposal and find the way to close deal with customers
• Maintain and Monitor service to customer to achieve customer satisfaction target.
• Ensure and monitor service delivery to customers in full and on time
• Be contact point for customers to solve any issues for customers to achieve customer satisfaction target
• Follow up with customers on any dispute AR and collection
• Able to work under pressure situation with results.

Experience:

3 years required

Skills:

Chemical Processing, Chemical Engineering, Research

Job type:

Full-time

• Develop and scale up new manufacturing processes in Unilever Sourcing Units and Third Parties for innovation, renovation and cost optimization projects through delivery of process development workstream and ensuring compliance with: 1) Unilever R&D Functional Excellence standards, Consumer Safety Framework, Best Proven Practices and relevant GMPs, QA policies and procedure. 2) Other internal procedures and documentation standards.
• Conduct process capability analysis using predictive models and SPC tools.
• Oversee pilot plant operations and work in lab and pilot plant to conduct trials and experimental work.
• Generate process concepts and scope for new technology that can enable process optimization and new products to be produced..
• Work with international and interdisciplinary teams (R&D, Marketing, Supply Chain, Procurement, etc.) to scale up and adapt bench-scale processes to pilot and manufacturing scale..
• Being R&D First-Point-of-Contact for the assigned areas in Supply Chain /Sourcing Units. Lead problem solving and troubleshooting activities in manufacturing around Quality, Cost and Efficiency.
• Partner with country R&D team to capture inputs and provide support on project processing requirements, as well as address any country-specific concerns on processing.
• Leads strategic initatives related to process capability.
• WHAT YOU NEED TO SUCCEED.
• Experiences & Qualifications.
• Bachelor s/Master s Degree in Process Engineering, Chemical Engineering, Food Science or equivalent experience in capability field.
• 3-5 years experience in FMCG R&D and process development.
• Experience within Food and Refreshment categories with proven track record is desirable.
• High English proficiency. Good oral and written communication skills, and solid presentation skills are required.
• Good Planning and organization of assigned tasks and trials.
• Has a good knowledge of data/digital and exploit tools effectively to manage Data, Information & Knowledge effectively. Can transform data into insight/ actions and make decisions based on information at hand.
• Demonstrates natural curiosity for food innovation and technology. Brings technology insights into project team and takes actions on them..
• Ability to work in virtual and multi-cultural environment. Excellent team working skills and is able to work under pressure/complexity..
• Skills.
• Model Building.
• Innovation Execution.
• Business Acumen.
• Stakeholder and Project Management.
• Technical Communication.
• Leadership.
• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way..
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better..
• Critical SOL (Standards of Leadership) Behaviors.
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions..
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience..
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers..
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever..
• AGILITY: Explores the world around them, continually learning and developing their skills..
• Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Experience:

5 years required

Skills:

Human Resource Management, Leadership Skill

Job type:

Full-time

• Support HR Director to directly working with Thailand, Malaysia, Singapore Business Unit, delivering HR support, and implementing HR policies..
• Day-to-day HR Partnering operations (employee communication, people movement, talent management, culture building, team activities).
• Eyes and ears on ground for people concerns..
• Works at both the organizational and individual level to assess learning & capability building needs..
• Understands the broader market context and what s happening in the organization and uses these insights to improve business performance..
• Uses insight for HR interventions and people solutions..
• Assesses the talent needs of the organization to design and deliver the most effective talent solutions..
• Works closely and collaboratively with other HRBPs, Employee Experience, and HR Expertise teams..
• Training and Development Programs:
• Collaborate with the HR Director to assess the organization's training needs and develop training programs accordingly..
• Assist in the design and development of training materials, modules, and resources..
• Coordinate and schedule training sessions, workshops, and other learning activities..
• Manage the logistics of training, including booking venues, arranging equipment, and coordinating with trainers or facilitators..
• Maintain training records and track employee participation and progress..
• Performance Management:
• Assist in the implementation of performance management processes, including goal-setting, performance appraisals, and development plans..
• Work with managers to identify skill gaps and recommend appropriate training interventions..
• Employee Development:
• Collaborate with managers and employees to identify career development opportunities and support the creation of development plans..
• Assist in implementing mentorship and coaching programs..
• Evaluation and Reporting:
• Conduct evaluations and assessments to measure the effectiveness of training programs..
• Prepare reports and make recommendations for program improvements..
• Experiences & Qualifications.
• Bachelor s degree in Human Resources, Organizational Development, or a related field (Master's degree preferred)..
• Proven 5 years experience in HRRP, Learning and Development, or related roles..
• Strong understanding of adult learning principles and instructional design..
• Knowledge of learning management systems and e-learning platforms..
• Excellent communication and interpersonal skills..
• Detail-oriented and well-organized..
• Ability to work collaboratively and independently..
• Strong analytical and problem-solving abilities..
• Proficiency in Microsoft Office Suite and other relevant technologies..
• Skills.
• HR Strategy.
• Organizational Development & Design.
• Change Management.
• Employee Engagement & Relations.
• Leadership.
• Purpose & Service.
• Personal Mastery.
• Agility.
• Business Acumen.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Experience:

3 years required

Skills:

Inventory / Warehouse Management, Quality Management System

Job type:

Full-time

• Supports efforts to drive Quality Improvement in complaints related to quality issues with marketing, sales and rest of supply chain..
• Initiates activities aimed at managing quality issues with customers and channels including rejections, complaints, technical support, product handling and customer waste reduction..
• Provides Quality requirements for physical product returns from customers and provides disposition approval (where needed).
• Prepares reports and communications regarding quality issues in logistics, country that affect market and ensures improvement plans are in place and monitored through regular review..
• Monitors, aggregates and analyzes marketplace and overall product quality data from multiple channels (e.g. consumer & customer care lines, shelf inspections, warehouse & re-packer data, employee observations etc.) to prioritize, escalate and initiate Q improvement activities as appropriate..
• Supports Quality improvement projects within cluster for business complaints, cold chain, and CRQS using data analysis, workshops & toolkits and also digital solution..
• Leads Pallet Quality Improvement based on KPI data, trends analyses and quality improvement methodologies / tools..
• Provides interface with care lines for customer and consumer alert triggers and feedback data..
• Defines CRQS for Secondary and Tertiary Packaging based on Customer needs and globally aligned..
• Ensures regular marketplace on-shelf product assessments are carried out (CRQS evaluations), data is analyzed, and improvement projects are activated and followed up..
• Spends time in market to understand customer and merchandising processes and to identify and activate opportunities for improvement..
• Ensures and verifies ongoing compliance to UL Quality Management Standards in third party re-packers and assemblers and Logistics operations through communication, self-assessment activities, KPI monitoring, technical visits (as needed)..
• Ensure and verifies compliance and calibration of UL Quality Management System across UL managed warehouse and UL distribution center (DC) via quality audit program..
• Validates third party re-packers, assemblers and warehouse / transportation providers are capable of meeting UL Quality requirements by conducting technical capability assessments..
• Raises issues and drives improvements for import with supplying Bus..
• Ensure local registration of import product to comply with legislation..
• Initiates and prepares Inter-company Quality documents for cross border, validates first shipment quality and monitors on-going quality of FG received..
• Supports market information to BU for marketplace incidents by follow incident management protocol..
• Deploys UL Quality strategy, governance and goals through BU specific projects and targets..
• Develops Quality links to strategies of BU SC organization..
• Halal CICOT Registration.
• Manage halal CICOT registration for UL product and coordinate with cross function team (Marketing, Research and development, planning) to provide document or information related with Halal registration. Including support Halal audit (CICOT) activity to manufacturing..
• Maintain product halal CICOT compliance for UL and manufacturing partners product..
• WHAT YOU WILL NEED TO SUCCEED.
• Batchelor s or master s degree in food science, engineering, quality, logistics or customer service experience.
• Minimum 3 years experience in Supply Chain Quality, Quality logistic, Quality engineering.
• CAPA, RCA, 5 Why problem-solving workable knowledge is a plus..
• Experience in QualityOne and other programs essential for Quality analysis such as Microsoft Excel, PowerPoint, Word, Power BI, etc. and warehouse traceability systems is a plus..
• Experience in Warehouse and Logistics.
• Digital skill.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.