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Technical Service Engineer (System Engineer- Commvault)

atIngram Micro (Thailand) Limited
  • Strong background in professional services sales and delivery with customer facing professional services sales experience
  • Has a strong working knowledge of complex professional services offerings and solutions
  • Has a strong working knowledge of Comvault technology and solutions
  • Successful in creating and maintaining customer relationships with senior and executive level customer leaders
  • Is a member of the account team and actively drives the identification, qualification, and fulfillment of Professional Services opportunities, converting them into bookings.
  • Assists to establish sales and account strategies, and positions professional services to deliver an end-to-end solution
  • Builds profitable services engagements by following defined quality assurance mechanisms to identify correctly establish scope and level of effort
  • Fully positions and assists in the sale of consulting services to small, medium, and large enterprise customers, putting large consulting deals together
  • Manages complex consulting services through engagement sales cycles
  • Proactively determines business requirements, understands critical success factors, internal capabilities, timelines, and current infrastructure to successfully position projects/programs
  • Spends 75% or more of time in pre-sales positioning, scoping, sizing and crafting deals
  • Coordinates with professional services delivery teams on their accounts with regards to understanding and meeting customer needs
  • Presents proposals and consulting solutions to customers and account teams
  • Accountable for accuracy of sizing and scoping services deals
  • Participates in account planning sessions and leads the services components of account planning to identify and build consulting and services opportunities
  • Accountable and responsible for the identification, qualification and forecast reporting of all professional services opportunities
  • Coordinates the pre-sales and post-sales transition process by working with professional services teams to deliver and transition detailed statements of work to the delivery team
  • Bachelor's Degree in Computer Engineering or Computer Science
  • At least 5 years up of experience
  • Self-driven and good team player with great initiative
  • Strong Skill and good knowledge Network (LAN, WAN) technologies, server, storage and infrastructure solutions
  • Extensive experience on Backup solution (Comvault, ARCserve, Acronis), High availability solution (double-take), HP server and storage and Lenovo server and storage
  • Knowledge of Linux operating, and VMware solution is a plus Data storage or systems integration/management experience
  • Extensive experience managing large billable projects for external customers
  • Excellent ability to communicate effectively, both verbally and in writing
  • Strong technical acumen, sufficient to understand the technologies and technical issues involved with the Comvault product portfolio and heterogeneous customer environments
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Solid presentation skills required
  • Strong in communication both written and spoken and presentation skills
  • Solid presentation skills required
Experience required
  • 5 years
Career level
  • Middle Level
Only Thai nationals can apply
Salary
  • 40,000 - 60,000 THB, Negotiable
Job function
  • Engineering
  • IT / Programming
  • Customer Service
Job type
  • Full-time
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Company overview

Size:100-500 employees
Industry:Trading and Distribution
Location:Bangkok
Website:www.imonline.in.th
Founded in:1995
Ranking:4/5

Ingram Micro (Thailand) Ltd., headquartered in USA, is the world's leading wholesale distributor of technology products and services. The company and its subsidiaries operate in 160 countries and distribute more than 240,000 products from more than 1,700 manufacturers to more than 200,000 resellers ... Read more

Job location: Khlong Toei
Head office: 59/1 ซอย สุขุมวิท 16 ซอย สุขุมวิท 16 แขวง คลองเตย เขต คลองเตย กรุงเทพมหานคร 10110 ประเทศไทย
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