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Operations Manager
atfoodpanda (Thailand) Co., Ltd.Manage the performance and attendance of riders by setting targets and tracking performance with rider captains.
- Manage the performance and attendance of riders by setting targets and tracking performance with rider captains.
- Achieve good Delivery Time and efficiency. Identify issues with delivery and follow up on them.
- Manage inventory of equipment and Delivery Fleet payroll.
- Hiring and managing delivery motorbike riders fleet
- Running local day-to-day office management tasks
- Coordinating with central customer service, account management, finance and marketing teams in Bangkok to ensure service quality is maintained
- Hire, train and develop local team of cashiers, delivery captains, couriers and others
- Be responsible for local quality of service - delivery times, success rates and customer satisfaction
- Help and guide local restaurant partners through automation process, order processing, joint promotional activities and monthly invoicing
- Bachelors degree in related field
- 2-3 years' experience in logistics or delivery is preferred
- Proven record of communication and engagement experience
- High level of self confidence
- Ability to work under pressure
- Determination to achieve goals
- Experience of working for delivery company is a big advantage
- Thai National with good command of English
Skills required
- Management
Education preferred
- Logistics
Experience required
- 2 years
Career level
- Senior Level
Only Thai nationals can apply
Job function
- Distribution / Logistics
- Strategy / Planning
- Management
Job type
- Full-time
Company overview
Our foodpanda family consists of problem solvers, designers, thinkers and tinkers, working around the clock to make foodpanda the most powerful online tool for food delivery in the universe. We believe that ordering food should be easy, fast and most importantly, fun! We wanted food delivery to be s ... Read more
Why join us: What do we offer? Employee discount codes Flexible hours Types of leave: birthday, bereavement, personal, business, paternity, maternity Medical insurance Fitness at Avani Hotel eLearning platform English or Thai classes Free massages, food and drinks every Friday! Additionally, s ... Read more
Benefits
- Professional development
- Employee discount
- Five-day work week
- Flexible working hours
- English lessons
- Annual bonus
- Gym membership
- Health Insurance
- Maternity leave
- Paid holidays
- Social Security
- Travel Allowance