Experience:

2 years required

Skills:

Business Development, Production planning, Market Analysis, ERP, English

Job type:

Full-time

• Manage sales and business performance for assigned countries or customer groups against approved sales, profit, and growth targets.
• Prepare and execute sales action plans aligned with the Country Business Plan and company strategy.
• Manage the portfolio of existing and prospective customers and implement account-development actions.
• Identify and develop new customers, channels, and business opportunities in assigned markets.
• Prepare quotations and support or conduct price, trade-term, and commercial negotiations within delegated authority.
• Maintain a sales pipeline, assess conversion opportunities, and report progress and next actions regularly.
• Represent the company at exhibitions, trade meetings, and customer visits as assigned.
• 2 Customer & Distributor Management.
• Build and maintain effective relationships with assigned distributors and customers and support long-term business cooperation.
• Execute the agreed Joint Business Plan with distributors and track sales, distribution, stock, and business-performance indicators.
• Prepare and participate in regular business reviews with distributors and customers and follow through on agreed action plans.
• Support analysis of distributor sell-out and inventory and recommend monthly sales-plan adjustments.
• Receive customer complaints, coordinate investigation and resolution, and follow through until closure.
• 3 Market Analysis & Business Planning.
• Collect and analyze market size, consumer trends, channel structure, competition, pricing, and new-product information for assigned markets.
• Prepare market-intelligence reports and highlight material risks, changes, and commercial opportunities.
• Analyze sales, customer performance, and account potential to identify growth actions.
• Support preparation of the Country Business Plan and sales forecast with the line manager.
• 4 Sales Operations & Commercial Coordination.
• Follow the commercial process from quotation and order confirmation through shipment and delivery to the customer.
• Coordinate with International Customer Service and other process owners to support on-time and accurate delivery.
• Track shipment status, letter of credit requirements, payment terms, and relevant commercial documents and escalate risks promptly.
• Support preparation and maintenance of commercial agreements and related business documentation.
• Maintain accurate customer, price, sales, pipeline, order, and activity records.
• 5 Demand Forecasting & Business Performance.
• Prepare and review monthly demand forecasts with distributors and internal teams using sales history, market trends, inventory, and business plans.
• Monitor forecast accuracy and coordinate with Supply Chain and Production Planning on material changes or risks.
• Analyze sales, profit, inventory, and customer performance and prepare reports and recommendations for the line manager.
• 6 Cross-functional Collaboration & Continuous Improvement.
• Coordinate with International Marketing, Finance, Supply Chain, Production Planning, Regulatory Affairs, Logistics, and other functions to support business execution.
• Support new-product launches, market expansion, and assigned business-development projects.
• Prepare sales, market, customer, forecast, and performance reports according to the required cycle.
• Recommend improvements to sales processes, customer service, data quality, and cross-functional coordination.
• Perform duties in compliance with company policy, governance requirements, and applicable international trade regulations.
• Bachelor's degree in International Business, Business Administration, Marketing, Economics, Logistics, or a related field.
• Minimum 2-5 years of relevant experience in export sales, international sales, key-account management, customer service, or commercial coordination; FMCG experience is preferred.
• Experience working with distributors, overseas customers, sales forecasts, quotations, orders, and cross-functional coordination is an advantage.
• Good command of English for business email, meetings, customer communication, and presentation.
• Proficiency in Microsoft Excel, PowerPoint, and relevant ERP or sales-reporting systems.
• Willingness and ability to travel internationally as required.