Job Responsibilities

• Monitor all data center systems including power, cooling, fire suppression, and physical security systems during the shift.
• Perform routine inspections and preventive maintenance of data center equipment to ensure optimal performance.
• Respond promptly to alerts, alarms, and incidents, escalating issues to higher-level technical teams or management as necessary.
• Maintain accurate logs and records of all operational activities, incidents, and maintenance tasks performed during the shift.
• Support the deployment, relocation, and removal of hardware and equipment in accordance with standard operating procedures.
• Ensure compliance with company policies, safety protocols, and regulatory requirements related to data center operations.
• Coordinate with cross-functional teams (network, facilities, security) to resolve operational issues efficiently.
• Assist in maintaining physical security and access control for the data center facility.
• Participate in shift handover meetings to ensure seamless transition and communication between shifts.

Job Qualifications

• Bachelor’s degree in IT, Electrical, or related field preferred.
• Prior experience in data center operations or facility management is an advantage.
• Basic understanding of data center infrastructure components (power, cooling, fire safety, security).
• Ability to work in a 24/7 shift environment including nights, weekends, and holidays.
• Strong problem-solving skills and attention to detail.
• Ability to follow procedures and work independently or as part of a team.
• Physical ability to handle equipment and perform routine inspections.
• Fluent in English both written and verbal (Minimum 700 TOEIC score).
• Goal–Oriented, Unity, Learning, Flexible.