Agent-Air Export Customer Service
atExpeditors (Thailand) Co., Ltd.Company Description
"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
18,000 trained professionals
346 locations worldwide
Fortune 500
Globally unified systems
Job Description
- To take orders and make freight and document pick-up arrangements.
- To distribute relevant pick up and document instructions to Trucking, Custom Brokerage and Messenger team.
- To review, check and verify air export documents as provided by shippers.
- To strictly follow export-handling procedures as established by the management.
- To do daily operations of customer services, including order receiving, order follow-ups, report preparation and customer retention activities.
- To do shipment tracking and advise local or oversea customers and offices on any discrepancies.
- To communicate with overseas offices, local vendors and customers on shipment inquires and to handle customers' complaints.
- To handle & achieve company's quality system such as IO, OPS, Training hours, EXCEL
- To take up additional assignments as required to meet with the Company needs.
Qualifications
University graduate, preferably with minimum 1 year's relevant experience.
Be able to work under pressure and in time frame.
Good communication in English.
Chinese speaking is preferrable.
Well-versed in MS Office.
Additional Information
Expeditors offers excellent benefits
Paid Vacation, Holiday
Group Medical & Life & Accident Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Work Location: Head Office, Empire Tower, 44th Floor, South Sathorn Road, Yannawa, Bangkok, Thailand.
All your information will be kept confidential according to EEO guidelines.
Experience required
- 1 years
Salary
- Negotiable
Job function
- Customer Service
Job type
- Full-time
Company overview
EXPEDITORS (THAILAND) LTD. Expeditors International of Washington, Inc., the leading global logistics company with an outstanding reputation for top quality and service, has an immediate opening in our Thailand's Branch.
Why join us: At Expeditors, we believe in fostering a culture of growth and opportunity. Joining our team means becoming part of a global network where your contributions are valued and your career aspirations are supported. We offer comprehensive benefits, continuous training, and a dynamic work environment whe ... Read more
