Fastwork Technology Co., Ltd.
Partner Operations (Associate)
atFastwork Technology Co., Ltd.Partner Operations (Associate)
Bangkok, Thailand (Full-time)
Responsibilities
- Onboard new partners to the Fastwork platform, ensuring a smooth and efficient transition for new freelancers.
- Serve as the main point of contact for partners, addressing inquiries, issues, and providing ongoing support.
- Resolve operational challenges to ensure smooth partner experiences and maintain strong partner relationships.
- Support or lead special operational projects to enhance partner satisfaction and platform efficiency.
- Collaborate with internal teams (e.g., marketing, product, tech) to ensure partner needs and concerns are effectively managed.
- Manage administrative tasks related to partner management, ensuring accuracy and up-to-date records.
- Contribute to process improvement to streamline workflows and enhance the overall partner experience.
Basic Qualifications
- Bachelor’s degree in any related field.
- 1–3 years of experience in customer service or a partner support role.
- Strong communication skills, with the ability to work effectively with both internal teams and external partners.
- High attention to detail to ensure accuracy and maintain high standards across administrative and operational tasks.
- Positive work ethic with a collaborative mindset and a focus on delivering results.
- Ability to adapt quickly to urgent tasks and shifting priorities in a dynamic environment.
Preferred Qualifications
- Familiarity with partner management platforms and tools.
- Experience working in a fast-paced or startup environment.
As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company.
We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!
One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
The best relationships are built over new experiences, that’s why we have workshops filled with a range of activities for you to look forward to and enjoy.
It’s getting fun and competitive! Challenge doesn’t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
Health comes first, we know, don’t worry, we’ve got you covered.
Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine <3
Having full ownership and never stop exploring! We always make sure that everyone has the opportunity to lead and own. At Fastwork, you’ll never be just a number or a role, you will experience a career that makes the most of your passions and talents.
Experience required
- 1 years
Salary
- Negotiable
Job function
- Senior Management
- Assistant
Job type
- Full-time
Company overview
Hello! We are Fastwork, a leading professional freelancing platform in Southeast Asia. Since our founding, we've been dedicated to connecting businesses with talented freelancers, making it easier than ever to find the right skills for any project. We offer a secure platform where freelancers can sh ... Read more
Why join us: At Fastwork, we believe in empowering our team members to reach their full potential. We foster a strong startup culture where everyone's voice is heard and contributions are valued. We offer a pro work-life balance environment, encouraging quality time outside of work. You'll have the opportunity t ... Read more
