Siam Commercial Bank (SCB)
Incident & Business Continuity Management Specialist
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Job Description
- Develop and maintain incident and loss management regulations, as well as oversee bank-wide end-to-end Incident & Loss, Fact-Finding, and BCM activities
- Provide data quality assurance (QA) for incident and loss data, and track incident-related action plans through to closure
- Improve incident data quality continuously to enhance the value of reporting and ensure compliance with BOT Loss Data Pooling requirements and Operational Risk Management Guidelines
- Execute regulatory reporting requirements, including quarterly BOT loss data pooling, BOT fraudulent transaction reports, loss by business line for BOT audits, and notification to BOT of significant incidents
- Prepare data for management reporting, including reports for the Risk Management Committee (RMC)
- Promote Risk Culture awareness and support related activities across the organization
- Manage and respond to incident and crisis events by setting up and coordinating war rooms, conducting walkthrough and tabletop exercises based on risk scenarios, and performing forensic fact-finding to ensure the successful execution of corrective action plans
Qualifications
- Bachelor’s or Master’s degree in Business Administration, Economics, Risk Management, or related fields
- At least 5 years of experience in Operational Risk Management, incident and loss management, problem management, operational forensics and fact-finding, or business continuity management
- Strong communication, negotiation, and presentation skills
- Excellent stakeholder management skills
- Foundational hands-on experience with Copilot, Power Automate, Power Apps, and Power BI
- Relevant banking experience is an advantage; experience with technology-related incidents is a plus
- Good command of English is a plus
We're committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Skills required
- Assurance
- Compliance
- Risk Management
- English (Good)
Experience required
- 5 years
Skills optional
- Negotiation
- Power BI
Salary
- Negotiable
Job function
- Product / Brand Management
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Banking & Finance
Location:Bangkok
Website:careers.scb.co.th/th
Founded in:1906
Ranking:4/5
Siam Commercial Bank (SCB), officially known as The Siam Commercial Bank Public Company Limited, is Thailand's first indigenous bank, established by royal charter on January 30, 1906. Over its more than 110-year history, SCB has played a pivotal role in the development of Tha ...
Why join us: Joining Siam Commercial Bank means becoming part of a legacy that has been instrumental in shaping Thailand's banking industry. At SCB, we value innovation, collaboration, and a commitment to excellence. Employees are provided with opportunities for professional gro ...
Head office: Siam Commercial Bank PCL., Head Office 9th Floor, Zone C, 9 Ratchadapisek Rd., Jatujak, Bangkok, Thailand 10900
Benefits
- Professional development
- Learning & Development Opportunities
- Five-day work week
- Performance bonus
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