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IT System Maintenance & Customer Support Supervisor (40K-60K) (SDG-22449)
atRGF HR Agent Recruitment (Thailand) Co., Ltd.Work outline:
About the Benefits Salary: 40,000–60,000THB
About the company Products: Power and Infrastructure Systems, Information and Telecommunication Systems and Procurement services Business Type: General / IT Services; General Appliances / Electrical Equipment;
Workplace Area: MRT Silom / BTS Saladaeng, Bangkok Working Hour: 9:00-17:30(Monday - Friday)
- Create customer support policies and procedures for team member to adhere to, training and observing team members and assisting unsatisfied customers
- To lead, motivate, and manage team members
- Create a prevention plan and service improvement plan
- Manage Incident and Problem
- Create Incident summary report as well as report to customers
- IT system maintenance and customer support management
- Thai nationality, Male/female, 33-40 years
- Bachelor's degree
- 7 years of working experiences in IT system maintenance support, Incident management, Problem management, Improvement management
- Skills in managing issues and problems in IT system operations
- Customer focused and have the ability to do quick work with quality
- Good command in English Skill
- Strong verbal and written communications skills
- Ability to learning new things from many new projects and other opportunity
- Interest in Smart Manufacturing and/or Factory Automation
Experience required
- any or no experience
Career level
- Middle Level
Only Thai nationals can apply
Salary
- 40,000 - 60,000 THB
Job function
- IT / Programming
- Engineering
Job type
- Full-time
Age preferred
- From 33 to 40
Company overview
Meet your opportunity with RGF Recruitment. RGF stands for RECRUIT GLOBAL FAMILY, a global brand of Japan's largest recruiting and information service company, Recruit Holdings Co., Ltd. We created this brand out of our commitment to take on a new challenge to leverage on Recruit Group's more ove ... Read more
Why join us: RECRUIT = RGF will continue to take up the challenge to be the #1 recruitment agency in Asia, beyond national boundaries. พวกเรา RGF มุ่งมั่นที่จะท้าทายการขึ้นสู่อันดับ 1 ในด้านการเป็นบริษัทจัดหางานอันดับ 1 ในเอเชีย ไม่ใช่เเค่ภายในประเทศญี่ปุ่นเท่านั้น
Benefits
- Professional development