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Reservation Supervisor
atPeak Destination Management Company / Intrepid (Thailand) Co., Ltd.Thailand team is a highly collaborative and dynamic team, that is part of the fast growing region at PEAK DMC. We are now seeking individuals who are highly motivated and high performers.With an open and flexible work environment. We aim to provide opportunity for internal growth and development, but also rely on our team members and managers to tell us how we can be better. All PEAK DMC employees start with good benefits and one free trip every year (flights excluded).
POSITION PURPOSE
The Reservation Supervisor provides managerial assistance and support to the Reservations Manager as required. The position is responsible for all reservation activities in relation to all PEAK brands as well as reservation activities in relation to FIT, internal and external trip series and other as directed by the Manager. The position purposes are to accurately and efficiently confirm bookings of all suppliers for series bookings and FIT trips are scheduled and to ensure the budgeted costs are correct and that all information relating to the booking is recorded in the company database and system.
QUALIFICATIONS, TECHNICAL SKILLS AND EXPERIENCE
Essential
- Minimum 3 years of experience in Reservations field or Operations field in tourism industry
- Solid written and verbal communication skills both in Thai and in English
- Be computer literate (especially: Word/Excel/Email) is vital.
- Destination knowledge
Desirable
- Having knowledge about the logistic, how to run the trip.
- Flexible in any special projects work when required
SOFT SKILLS AND OTHER PERSONAL ATTRIBUTES
Essential
- Excellent team player.
- Be able to provide guidance to staffs in resolving the issues/problems and decision maker
- Excellent organizational skills with the ability to prioritize and manage own workload.
- Passionate about travel, personable, dynamic and self-motivated.
- Customer Focus, building and maintain strong relationship with internal and external customer.
Desirable
- Big Picture Thinker
Experience required
- 3 years
Career level
- Entry Level
Only Thai nationals can apply
Job function
- Hospitality
- Receptionist
Job type
- Full-time
Company overview
PEAK DMC (https://www.peakdmc.com/) is a proud member of the Intrepid Group (https://www.intrepidgroup.travel/), the global leader in delivering sustainable experience-rich travel and the world’s largest travel B-Corp. For the latest opportunities with PEAK DMC and the Intrepid Group please check o ... Read more
Why join us: FLEXIBLE WORKING You have personal, professional and family commitments, and we want to help. Wherever and whenever we can, we facilitate flexibility in your work arrangements to help you achieve your goals. PAID PARENTAL LEAVE Everyone should feel supported when they welcome a new child. That’ ... Read more
Benefits
- Provident fund
- Professional development
- Travel Allowance
- Social Security
- Health Insurance
- Life Insurance
- Free lunch & snacks
- Annual bonus
- Performance bonus
- Company uniform
- Employee discount
- Maternity leave
- Learning & Development Opportunities
- Travel Insurance
- Liability Insurance