Master Data Management
Maintain and update Menu Files for each market

1. Consult with Marketing and Operations on their need for each promotion and new version of the menu that occurs
2. Work with market representatives on the needs for new menu items
3. Work with IT Team , Vendor and reporting team to ensure that new menu items are added to reporting systems
4. Transmit menu files to units, as needed
5. Compose and distribute correspondence to units communicating the changes to their POS screens
6. Maintain Comp/Discount/Payment files for each market

Project Management
Ability to coordinate project related tasks

1. Day-to-day management and execution of assigned projects to meet agreed timescales, quality levels and budgets
2. Preparation of project initiation documents and detailed project plans in partnership with business project owners
3. Ensure all project management governance, controls, and policies are adhered to
4. Provide regular meeting communications and reporting on PSC, current and future
5. Performs other duties and assumes other responsibilities as apparent or as delegated
6. Leads, defines and documents detailed functional & IT system requirements to include use cases and current/future business process definition with a high level of complexity.
7. Independently identify and document opportunities to improve or gain efficiencies within our business processes and system applications
8. Driving to succeed critical IT projects which supporting business strategy
9. Timely tracking progress and issues.
10. Design, develop, implement and coordinate systems, policies and procedures
11. Identify problematic areas and implement strategic solutions in time

12.Test new versions of custom-developed application prior to distribution .Execute unit test and integration testing and fix bug

Help Desk Support

1. Escalate issues to help desk or to external vendors, as needed, when units are dissatisfied with service to achieve resolution
2. Have a solid operational and high level technical understanding of POS and Back of House (BOH) server software used Inthanin as well as unit closing routines to assist in answering questions, as needed
3. Work with other department at the support center to response to requests for changes
4. Training of users & ABSS to support Inthanin

Testing / Documentation

Participates with POS Support Team during testing of new hardware and software upgrades

1. Complete lab testing of POS upgrades
2. Assist in documentation creation for units
3. Reviews final documents for accuracy prior to distribution
4. Communication to stores for any update from HQ office.

คุณสมบัติ

ประสบการณ์ (ด้าน POS Software อย่างน้อย 4 ปีขึ้นไป): ด้านการพัฒนาและสนับสนุนระบบเทคโนโลยีและสารสนเทศ

ทักษะ/ความสามารถพิเศษ:

Project manager

Retail Systems / System Integration / Mobile Application skill / Online Platform

Business Analyst / Tester Skill / Innovation

Train the trainer skill

Communicate to business / stores level.

Able to drive.

Management skill