About the Role

Carrier is seeking a

Senior Service Engineer

to deliver technical support, troubleshooting, commissioning, and maintenance services for chiller and HVAC systems. This role serves as a key technical advisor to customers while supporting service growth, contract execution, and field team development.

Key Responsibilities

Lead troubleshooting, root cause analysis, and resolution of chiller and HVAC system issues

Support start-up, commissioning, maintenance, and emergency service activities

Manage service contracts, preventive maintenance schedules, and customer satisfaction

Provide technical guidance and coaching to technicians and field service teams

Prepare technical reports, recommendations, and customer presentations

Support repair, retrofit, and service contract business opportunities

Ensure compliance with Carrier quality, safety, and EHS standards

Qualifications

Bachelor's Degree in Mechanical, Electrical, Mechatronics, HVAC Engineering, or related field

2+ years of experience in Service Engineering, Field Service, Maintenance, or Commissioning roles

Experience with chillers, HVAC systems, cooling equipment, or building services

Strong troubleshooting and problem-solving skills

Customer-focused with good communication and stakeholder management abilities

Good command of Thai and English

Valid driver's license and willingness to travel

Carrier is An Equal

Opportunity/Affirmative

Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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