About the role

A Business System Analyst role focused on understanding and ensuring that business requirements, expectations and opportunities for business are identified, prioritized and represented in IT strategies. The role involves identifying key success factors, current issues and potential solutions to measure the success of projects and strategies, while providing technical expertise in assessing IT applications and initiatives to improve and support business processes.

Key responsibilities

• Understand and ensure that business requirements, expectations and opportunities for business are identified, prioritized and represented in IT strategies
• Identify key success factors, current issues and potential solutions to measure the success of the project/strategies
• Provide technical expertise in assessing IT applications and initiatives to improve and support business processes
• Lead and provide solutions for application development throughout the lifecycle to business users, developers, and designers
• Lead workshops and discussions with business leaders, users, and external vendors to define project scope, manage expectations, and drive consensus
• Lead the analysis and design of business processes, mapping the AS-IS state and architecting the optimal TO-BE solution
• Convert high-level business needs into detailed functional specifications, user stories, and process flows for the development team
• Document business requirements, test cases, and workflow, including training
• Provide expert guidance on the capabilities of IT applications and platforms, ensuring solutions are scalable, efficient, and secure
• Act as a focal point or Project manager, manage and coordinate the project team and project-related third-party relationships

About you

• Bachelor's degree in information technology, computer science, engineering, IT or a related field
• Minimum of 5 years of hands-on experience in business analysis, system analysis or project management
• Demonstrable experience translating business logic into technical requirements and system diagrams
• Proven experience in stakeholder management and influencing senior leaders
• Good command in English (Minimum 750 TOEIC score)
• Flexible, creative, and up-to-date in the Technology movement to create business solutions
• Able to multitask and prioritize workload, supporting multiple projects