Job Description & Responsibilities:

• Retrieve & upload customer complain case via CCRP,KTA & ITMX web portal.
• Prepare data for investigation and adjustment.
• Prepare letter sending to customer for wrongly account fund transfer case.
• Customer communication skill.
• Coordination with ATM Pool member for transaction disputed by complaints.
• Perform daily settlement with other banks within timeline.
• Check balance and transactions reconciliation among BAY and ATM Pool member within SLA.
• Upload data ATM transaction BAY and ATM Pool to PCC/ ITMX’s regulations and SLA
• Reconcile between BAY & Pool and clarify difference or unbalance in GL account.
• Monitor and control the accuracy of daily settlement day matched against GL.
• Periodically review and revise procedures to ensure our operations are complied with bank's policy and timely adjust procedures to be aligned with business growth and new products & services.

Qualifications:

• Bachelor's Degree in any fields
• At least 1 year of experience in Single Payment Settlement, or related fields
• Knowledge of Financial and Banking business (if any)
• Computer literate in Microsoft Office - Word & Excel
• Customer service oriented

Personal Characteristics/ Attributes:

• Proactive, self-motivated and high responsibility
• Able to work in a team environment.
• Possess good service mind and patient.
• Able to work under pressure.

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Talent Acquisition Department
Bank of Ayudhya Public Company Limited
1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120

Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.

EN (https://krungsri.com/bprivacynoticeen)

ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรของธนาคารได้ โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฏด้านล่าง

ภาษาไทย (https://krungsri.com/bprivacynoticeth)