Responsibilities

• Develop and implement NCB projects and processes in line with NCB regulations
• Verify monthly NCB data accuracy and completeness
• Improve NCB data quality and reporting processes
• Coordinate with NCB as the company representative
• Provide advice and support on NCB-related issues and customer disputes
• Coordinate with related teams for annual NCB documentation
• Conduct training and knowledge sharing on NCB regulations and processes

Qualifications

• Bachelor’s Degree in IT, MIS, Business Administration, MBA, or related fields
• Experience in NCB operations, Operational Risk, Hire Purchase, or Auto Finance
• Good knowledge of NCB regulations and Auto Hire Purchase business
• Strong analytical, coordination, and project management skills
• Proficient in Microsoft Office, especially Excel
• Good interpersonal skills and able to work independently
• Responsible, detail-oriented, and committed to timelines