The Technical Sales Executive is responsible for promoting and selling Lualdi's premium Italian doors, architectural systems, and customized interior solutions to architects, interior designers, developers, contractors, consultants, and high-end residential clients. The role combines technical product expertise with consultative selling to achieve sales targets while maintaining the brand's luxury positioning.

Key Responsibilities

Sales & Business Development

• Develop and maintain relationships with architects, interior designers, developers, contractors, and luxury homeowners.
• Identify new business opportunities in residential, hospitality, commercial, and mixed-use projects.
• Generate enquiries and convert leads into successful sales.
• Achieve monthly and annual sales targets.
• Conduct presentations and product demonstrations for clients and design professionals.

Technical Consultation

• Provide technical advice on Lualdi door systems, finishes, opening mechanisms, and specifications.
• Recommend suitable door solutions based on project requirements.
• Interpret architectural drawings and construction specifications.
• Coordinate with designers and project consultants to ensure product compatibility.
• Assist clients with shop drawings, door schedules, and specification documents.

Project Management Support

• Follow projects from specification through installation.
• Coordinate with internal teams regarding orders, deliveries and installation timelines.
• Monitor project timelines and resolve technical issues.
• Support installation teams with technical guidance when required.

Customer Relationship Management

• Maintain strong relationships with existing clients.
• Provide after-sales support and address customer concerns.
• Build long-term partnerships with key accounts.

Qualifications

• Bachelor's Degree in Architecture, Interior Design, Civil Engineering, Construction Management, Business, or related field.
• 2–5 years of sales experience in architectural products, luxury interiors, building materials, or premium furniture.
• Experience working with architects and interior designers is highly preferred.
• Knowledge of luxury interior products is an advantage.

Technical Skills

• Understanding of architectural drawings and construction details.
• Knowledge of door hardware, door specifications, and installation processes.
• Familiarity with AutoCAD is a must.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Core Competencies

• Excellent communication and presentation skills.
• Strong negotiation and closing abilities.
• Consultative sales approach.
• Technical problem-solving skills.
• Relationship-building and networking.
• Project coordination.
• Customer-focused mindset.
• Time management and organization.
• Attention to detail.
• Ability to work independently and as part of a team.

Key Performance Indicators (KPIs)

• Monthly and annual sales revenue.
• New client acquisition.
• Project specifications secured.
• Conversion rate from enquiry to order.
• Customer satisfaction.
• Repeat business from existing clients.
• Timely follow-up on quotations.
• Achievement of sales targets.