POSITION DESCRIPTION

Reporting directly to the Supply Chain Manager, the Demand Planner & Import Manager is responsible for developing accurate demand forecasts, managing procurement processes, and ensuring the timely and cost-effective supply of goods. This role oversees one Import & Customs Specialist. The ideal candidate combines strategic planning, supplier negotiation, and cross-functional coordination to maintain efficient inbound flows and inventory control.

RESPONSIBILITIES

Forecasting & Demand Planning

• Develop and maintain accurate demand forecasts using sales history, market trends, and internal input.
• Work closely with Sales, Marketing, and Production to align on forecasted volumes.
• Lead monthly demand reviews: Analyze forecast vs. actuals, stock levels, and identify gaps.
• Monitor stock holding and coordinate with the warehouse to minimize carrying costs.
• Identify potential demand risks and develop contingency plans in collaboration with Customer Service.

Procurement & Purchase

• Manage sourcing and procurement for local and international suppliers.
• Request and analyze quotations, initiate price negotiations when needed.
• Estimate DDP (Delivered Duty Paid) cost for new products in collaboration with Sales.
• Ensure the timely execution of purchase orders to avoid supply disruption.
• Coordinate product sampling and quality verification when needed.

Import Supervision & Coordination

• Supervise the Import & Customs Specialist and ensure smooth inbound operations.
• Oversee customs clearance, compliance, and document control.
• Prioritize import shipments based on demand urgency and business needs.
• Liaise with our logistics providers, customs brokers, and warehouse teams for timely delivery.

QUALIFICATIONS

• Bachelor’s degree in Supply Chain, Business Administration, or related field.
• Above 8 years of experience in demand planning, procurement, or import coordination.
• A strong understanding of Thai import regulations and registration processes is a plus.
• Experience working in SME environment.
• Advanced Excel and/or ERP system proficiency.
• Strong organizational, negotiation, and communication skills.
• Autonomous yet a great team player.
• Fluent in Thai and English preferred.