About the Role:

We are looking for a Senior Software Engineering Manager who will lead a team to deliver secure, scalable, and high‑quality software and infrastructure. This role blends people leadership, delivery management, and technical guidance to create an environment where engineers thrive, systems are well‑designed, and customer needs are consistently met.

You will coach engineers, remove delivery barriers, guide technical direction, and develop a culture of continuous improvement and customer-centric engineering.

Key Responsibilities:

Technical Coaching & Engineering Excellence

• Guide the team in applying strong engineering practices across software and infrastructure delivery.
• Stay hands-on where needed to support critical decisions and unblock technical challenges.
• Build domain knowledge within the team and set clear expectations around quality, reliability, maintainability, and operational readiness.
• Establish credibility through consistent delivery and sound technical judgment.

Customer-Centric Delivery

• Ensure the team designs, delivers, and supports software with a strong focus on customer experience.
• Support fast, effective responses to operational issues that impact or risk impacting customers.
• Use customer feedback and metrics to improve engineering processes, design decisions, and team performance.

Risk, Safety, and Reliability Management

• Lead delivery practices that balance speed with safety, ensuring secure and reliable engineering outcomes.
• Set expectations for secure coding, readiness reviews, and robust operational practices.
• Use risk insights, data, and post-incident learnings to guide better decision-making and strengthen engineering resilience.

People Leadership & Team Development

• Own team outcomes and guide engineers through ambiguity, ensuring reliable and predictable delivery.
• Coach engineers to grow their technical capability, problem‑solving skills, and leadership potential.
• Foster a culture of learning, accountability, and continuous improvement.
• Build future engineering leaders by providing mentorship, constructive feedback, and leadership opportunities.

Data-Driven Decision Making & Improvement

• Encourage the team to test assumptions, validate decisions with evidence, and incorporate feedback loops.
• Use data to inform planning, prioritization, design choices, and quality improvements.
• Support innovation and experimentation that drives measurable enhancements in engineering practices.

Adaptability & Continuous Improvement

• Empower the team to challenge current practices and adopt improved ways of working.
• Encourage creativity, experimentation, and problem-solving to enhance productivity and quality.
• Invest in your own professional development and support others in strengthening their technical and leadership craft.

Communication & Stakeholder Alignment

• Communicate priorities, goals, and expectations clearly to foster trust and alignment.
• Provide timely, constructive feedback that supports individual and team growth.
• Connect team work to broader business objectives and customer outcomes.

Qualifications:

• Practical understanding of machine learning concepts and AI system design
• Experience integrating AI/ML models into production systems
• Familiarity with AI‑enabled developer tools (e.g., code assistants, automated testing, data pipelines)
• Ability to guide technical decisions involving AI without being a hands‑on data scientist

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.