ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Thai, English

ประเภทงาน:

งานประจำ

• Cold&Warm Calling: Conduct 25-35 daily calls to qualify new and old leads and convert them into sales opportunities..
• Lead List Management: Organize, tag, and prioritize leads to ensure best prospecting and further handling. Research companies potential and find appropriate contact (HR Management).
• Pipeline Reporting: Maintain accurate notes of call outcomes, and follow-ups in the CRM for weekly management review..
• Market Intelligence: Gather feedback from calls regarding market needs to report back to the Head of Sales..
• Bachelor s degree in any field.
• 2 - 3 years of proven experience in telesales, outbound or recruitment sales. (Performance matters).
• You love doing sales: Demonstrated ability to work through lead lists without hesitation or fear of rejection.
• Strong communication skills: fluent in Thai and good proficiency in English.
• Disciplined, organized, and able to work independently to meet call targets.
• Why should you join us?.
• You ll be selling a market-leading product to top-tier companies, learning fast, and getting rewarded properly when you perform. If you like sales with momentum and upside, this role is for you.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• This role will build a Customer Experience strategy that leverages new sources of expertise and best practices to create the framework and standards that lead to customer experiences that surpass expectations, create differentiation, and drive loyalty and revenues while also reducing operating costs. This role will be responsible for guiding and influencing leadership team, customer-facing, operational business teams in designing and implementing a cross-functional and multi-channel target customer experience for FWD.
• Key Responsibilities Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
• Define and deliver a roadmap that delivers a consistent target customer experience across touchpoints and business processes.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that captures the voice of the customer from key touch-points, employees and social media in continually elevating and refining customer experience objectives and strategies.
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
• Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops, etc.
• Ensure that the amount of effort spent by customers in their interactions with FWD and its partners is significantly and measurably reduced, to improve both experience and lower cost to serve.

ประเภทงาน:

งานประจำ

• FB: Krungsri Career.
• LINE: Krungsri Career.
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ประเภทงาน:

งานประจำ

• Responsible for business process analysis, design, and optimization to enable routine delivery of exceptional performance and positive business results through improving reliability, increasing simplicity, improving service level and enable growth.
• Ensure feasibility, viability, completeness, effectiveness, and sustainability for the implementation of proposed appropriate resolution.
• Swiftly understand business perspectives, user requirements and key performance output variables associated with the assigned projects.
• Determine key process input variables, conduct statistical data analysis, identify opportunities for improvement, and proposed elegant resolutions.
• Create and document business requirements, test procedures and test scenarios for user acceptance test.
• Work with process owners and stakeholders to identify risks and control from the process redesign/ defined improvement solution.
• Transform traditional business process through the concept of digitization and/or process automation where appropriate.
• Apply business process improvement methodologies; e.g., Lean Six Sigma per the problem statement characteristics.
• Apply appropriate various process improvement tools including Workflow, Robotic Process Automation (RPA) to meet end-to-end requirements.
• Explore and identify new innovative technology or solution for process reengineering/ digitization/ automation or able to come up with a revolutionize idea.
• Implement processes initiatives to enhance cross-enterprise integration.
• Work in a project based organization where process expertise and project management skills will be heavily utilized.
• Manage stakeholders, develops and delivers effective presentations.
• Major Accountabilities.
• Cooperate closely with users/Process Consultants and perform business requirement analysis, then contribute technical assessment to identify functional & non-functional requirements.
• Plan, estimate and manage implementation timelines.
• Contribute all aspects of the software development lifecycle.
• Design and develop software features and manage complex issues.
• Develop strong software development principles and best practices.
• Review and ensure quality of source code.
• Review and manage detailed work plans.
• Understand teammates natural behaviors and skills and be able to manage resource efficiently.
• Manage and coordinate to deliver high quality projects.
• Provide recommendations for implementation options and system design.
• Provide technical consulting to the team.
• Consult with users to identify system purpose and output needs.
• Motivate and lead the software development team to adopt and advocate for best practices, reusable functions, and module design.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Project Management, English

ประเภทงาน:

งานประจำ

• Act as the key bridge between Commercial and Warehouse Operations to align business growth plans with operational feasibility.
• Set onboarding guidelines for sellers and SKUs entering the Warehouse and define Value-Added Services (VAS) offerings, pricing, and eligibility criteria.
• Define and continuously refine the ideal seller and SKU profile for each stage of the business; strategize onboarding plan with Commercial team correspondingly.
• Analyze incoming sellers/SKUs demand to assess operational impact and resource requirements for the Warehouse.
• Strategize inventory placement across warehouses to optimize capacity, costs, and speed.
• Drive projects that enhances Warehouse capabilities to serve all demands and niches.
• Maintain a continuous feedback loop between Commercial and Warehouse Ops to flag operational challenges and refine onboarding strategies.
• Monitor and analyze key metrics such as demand vs supply, SLA performance, inventory health, and seller/buyer experience.
• Visit warehouses regularly to understand operational complexity and gather firsthand insights from ground teams.
• Key KPIs: fulfillment orders, warehouse capacity utilization, warehouse productivity, inventory days of coverage, buyer/seller experience.
• Requirements: 0-6 years of experience in project-based roles across tech, e-commerce, operations, supply chain, or strategy; high-caliber fresh graduates are welcome.
• Strong analytical and problem-solving skills with the ability to interpret information and translate it into action.
• Excellent project management and stakeholder coordination skills across office and ground teams.
• Highly self-motivated and adaptable; thrives in fast-paced or ambiguous situations.
• Willing to visit warehouses and collaborate with ground teams.
• Proficient in English communication, the team is highly international.

ทักษะ:

Scrum, Flutter, Java

ประเภทงาน:

งานประจำ

• Collaborate with an Agile team to design, develop, test, and maintain applications and services in accordance with established standards.
• Adhere to high-quality development principles while ensuring timely delivery of solutions and features.
• Design and implement end-to-end system architectures and solutions to meet business requirements.
• Define and establish appropriate infrastructure for each application and service.
• Package, release, and support the deployment of application versions across environments.
• Actively participate in Agile ceremonies such as Daily Scrum, Sprint Planning, Backlog Refinement, Sprint Review, and Sprint Retrospective.
• Prepare documentation, including reports, manuals, and operational guides, to support business and technical operations.
• Contribute to peer reviews of solution designs and related source code to ensure quality and maintainability.
• Analyze, troubleshoot, and resolve technical issues in applications and services.
• Collaborate closely with customer support, operations, and marketing teams to provide effective end-user support.
• 3 -5 years of experience in Flutter and Spring Java development.
• Experience with Web Service and Software Architectures.
• Experience with relational databases (e.g., MySQL, Oracle) and message brokers (e.g., RabbitMQ, Kafka).
• Understanding of GitFlow and software version control concepts.
• Quick learner with the ability to grasp new concepts and technologies efficiently.
• Highly passionate about solving complex technical challenges.
• Excellent analytical and problem-solving skills.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career.
• LINE: Krungsri Career.
• LINKEDIN: Krungsri.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Research

ประเภทงาน:

งานประจำ

• Partner with product and business teams to research, design, and prototype new user experiences.
• Create digital solutions that address customer needs and achieve business objectives.
• Perform user research to understand user needs and validate proposed solutions.
• Participate in internal projects to improve the effectiveness and efficiency of the UX design team.
• Thai citizens (fluent Thai speaker) only.
• 3+ years of product design experience, with an emphasis on mobile UX design.
• Portfolio available demonstrating a history of delivering quality products, your roles and responsibilities, and the design processes used.
• An understanding of user-centric principles, human-computer interaction, psychology, and usability.
• A talent for articulating ideas and presenting your work.
• Fluency with industry-standard design tools (We use Figma).
• Experience mentoring and upskilling other designers.
• Very comfortable with speaking up, asking questions, and receiving feedback.
• Experience using Design Thinking (or similar design methodology) preferred.
• Able to handle multiple projects and tasks simultaneously.

ทักษะ:

ETL, Compliance, SQL

ประเภทงาน:

งานประจำ

• Design, implement, and manage end-to-end data pipelines architectures.
• Configure and maintain data ingest workflows (ETL) across several production systems.
• Transform data into Data Mart, Data Model that can be easily analyzed.
• Ensure data accuracy, high usability, timely availability, and strong performance.
• Demonstrate a hands-on development mindset with a willingness to troubleshoot and solve complex problems.
• Ensure compliance with data governance and security policies.
• Minimum of 3 years of work experience as a Data Engineer.
• Strong SQL skills with knowledge of NoSQL tools and languages.
• Strong proficiency in Python scripting.
• Experience with AWS Cloud Data Platform services such as S3, Redshift, Glue, Step Functions, and Lambda.
• Experience with other cloud data platforms such as GCP or Azure is an advantage.
• Experience working on Big Data platform is an advantage.
• Strong business understanding, with the ability to identify business problems, define business goals, and locate relevant data.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Human Resource Management, Management, Payroll, Recruitment, Leadership Skill, Thai, English

ประเภทงาน:

งานประจำ

• Managing all Human Resource operations for our office, warehouse & operations employees.
• Undertaking & executing monthly payroll & sales commission calculations.
• Submitting legal & tax documents to relevant external parties.
• Consistently recruiting & interviewing new members alongside the management.
• Ensuring a positive working environment at all times, helping tackle daily problems & moving towards long-term goals for the organization's growth from a HR perspective.
• This job requires fluent Thai & profficiency in English.
• This job requires great leadership & management skills.
• This job requires someone who has experience & proven track record in HR.
• This job requires someone who has basic knowledge in Thai labour laws.
• Is This Job For You.
• This job is for someone who is looking to completely manage all Human Resource operations.
• This job is for someone who wants to grow their management capabilities.
• Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
• In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
• In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
• In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
• If this job sounds like you, we look forward to seeing your application!.

ทักษะ:

Accounting, Oracle, Financial Reporting

ประเภทงาน:

งานประจำ

• Centralize P2P accounting SSC team who are responsible for handling mass transactional accounting activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
• Prepare appropriate environments both related processes and authority requirements to ensure that we provide SSC services to each subsidiary with strong controllership as well as compliance with related regulatory requirements i.e. power of attorney, user authorization to access system, related party transactions, etc.
• Ensure that Accounting SSC team provide excellence services with accuracy, completeness and timely according to their related policies and procedures to minimize any impact or/and potential exposure to subsidiaries.
• Ensure accounting entries related to P2P accounting activities completely generated by Oracle P2P and be reconciled with Oracle P2P GL on timely basis.
• Work closely and coordinate with accounting team of subsidiaries to ensure that Accounting SSC perform, complete, deliver and support business units promptly per their requirements needed.
• Leverage Oracle Finance System and related Finance system platform to optimize related processes continuously for productivity improvement as well as controllership.
• Perform ad hoc assignment.
• Review SSC activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
• People Development - develop and improve skills, knowledge and expertise of Coachs Team member by providing them with training and arranging knowledge testing in order to improve SSC productivity and effectiveness.
• Bachelor s or Master s degree in Accounting, Finance & Banking, Business Administration, Economics, or any related field.
• Minimum 10 years of experience in accounting or finance, preferably in a shared services or corporate environment. Experience in accounts payable, receivables, general ledger, and financial reporting is required.
• Banking business.
• Accounting position of other businesses e.g. Asset Management, Auto Business, Securities etc.
• Good knowledge of banking services and interested in financial services and technology environments.
• At least 5 years of experience in managing team.
• Talent Acquisition Department Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
• Only shortlisted candidates will be contacted"
• FB: Krungsri Career.
• LinkedIn: Krungsri.
• LINE: Krungsri Career.