Job Responsibilities:

• Being able to partner with Technology and Business stakeholders to derive and drive strategic actions in providing a stable Production environment
• Responsible for availability, incident, problem, change / release, and vendor management for the applications in scope
• Coordinate between various teams like Infrastructure, development and SG Support team to resolve, analysis of root cause for complex issues.
• Follow thru to ensure each problem is resolved according to SLA.
• Ensure escalation and communication to stakeholders as necessary
• Lead and manage implementation of small job request e.g. query report, security patch, DR&RDR exercise, infrastructure change, regression test, etc.
• Create functional specifications for business and for the operations & processing center
• Create design specifications as guide for program developers
• Ensure compliance and consistency of application standards and procedures
• Collaborate with cross-functional teams to maintain efficiency, consistency and achieve successful implementation of application
• Prepare and present status of incident reports.

Job Requirements:

• Bachelor degree or higher in Computer Science, Statistics or Computer Engineering
• At least 5-7 years’ experience in Global Markets and Trade Finance.
• Communication skill: communicate technical and complex information both orally and in writing.
• Strong knowledge in Global Markets and Trade Finance applications related (Murex, FX E-Trading, Dealing Phone system, Trade Finance application, SWIFT, etc.)