Financial Literacy and Market Conduct Coordinator
Position AVP – VP


Jobs Summary


We are seeking a highly experienced and knowledgeable to lead our efforts in financial literacy and regulatory compliance. The ideal candidate will be a subject matter expert in banking and finance, with a proven ability to deliver impactful training and act as a key liaison for CDU Market Conduct Coordination. This role is crucial for ensuring our internal teams and external partners are well-versed in industry best practices, product knowledge and regulatory standards.


Key Responsibilities :

Financial Literacy Training :

  • Design, develop and deliver training programs on credit products
  • Act as key trainer and facilitator, providing in-depth knowledge on banking products and best practices
  • Create diverse learning materials, including presentation, workshops and case studies to ensure effective knowledge transfer and practical application.


Market Conduct Coordination :

  • Serve as the primary liaison between various Business Unit to ensure all operation align with Market Conduct principles and regulatory guidelines
  • Gather feedback and recommendation from different departments to continuously improve internal practices and maintain compliance with both bank policy and standard.
  • Prepare and present regular report on Market Conduct issue and incidents to senior management


Qualifications :

  • At least 5-7 years of experience in banking, finance, compliance or a related field. Prior experience in a training or consulting role is highly desirable.
  • Deep understanding of various retail lending products both secure and unsecured loan as well as Marketing Conduct principles including responsible lending guideline
  • Exceptional public speaking and presentation skills with the abilities to simplify complex financial topics for diverse audiences.
  • Proven ability to build strong relationships and effectively collaborate with senior executives and cross-functional teams.
  • Bachelor’s degree in Finance, Economics, Business Administration or a related field is required. Master’s degree or professional certifications are a plus.


Contact :



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