Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior.

MISSION AND PURPOSE

The Beauty Consultant is the Dior Ambassador and promotes with passion the Dior Brand and Values. As a member of the Dior team, she/he demonstrates a Dior attitude at all times. She / he is to provide an unforgettable client experience with high standard of service and achieve defined sales targets while promoting the brand image.

MAIN RESPONSIBILITY

• Conduct in store and/or remote selling activities, acting as a personal shopper
• Sell Dior products by meeting our clients' needs and providing a memorable experience through high standard of service to clients throughout the whole sales process, following the brand D.I.O.R. method:
  • Initiate contact with customers and welcome them both on counter and through traffic-stopping
  • Identify and understand customers' needs
  • Propose and demonstrate personalized product offers. Offer the right service and conduct it perfectly. Propose complementary products within category and cross category. Offer a global beauty approach.
• Communicate passionately and educate clients on the brand and products
• Achieve retail sales targets (in store and remote) and contribute to counter KPIs on a monthly basis
• Master Brand, Category and Competition Knowledge

COUNTER OPERATIONS

• Know and apply merchandising guidelines
• Regularly monitor stock levels to ensure appropriate levels. Reports insufficient stock
• Monitor shelves inventory and display new products when needed (only if applicable)
• Operate cash registers and close daily revenues (only if applicable)
• Carrie out all assigned operational and administrative tasks
• Maintain good relationships with retailers
• Respect corporate & counter rules (attendance, punctuality) and Dior grooming guidelines

• Minimum 1-2 years of relevant experience in major fragrances and cosmetics brands
• Excellent communication
• English and Mandarin speaking due to customer profile
• Positive and self-driven
• Certificate in Makeup or Skincare will be advantageous

ATTITUDES

The successful applicant will be:

• Sociable, with a friendly, warm and extroverted attitude
• Attentive to detail
• Humble, courteous and easy to get along with
• Trustworthy, acting with honesty
• Confident
• Persistent in the face of challenges
• Empathetic

Have a genuine passion for beauty, fashion and/or luxury