ทักษะ:

Sales, Coordinate, English

ประเภทงาน:

งานประจำ

• Manage the team to develop the annual business plan for each distribution channel in partnering with channel heads and create the consolidated view for Chief Distribution Officer to ensure the alignment of strategy to achieve the Company s aspirations.
• Supervise the team in conducting business review by monitoring and analyzing the business performance including key business metrics and identifying success, challenges, and potential opportunities to provide recommendation management decisions.
• Facilitate Distribution Channel heads in performing the monthly and full year busine ...
• Consolidate and coordinate with relevant parties to provide management dashboard to support ExCom and OpsCom regular and adhoc business reviews.
• Budgeting.
• Facilitate all Distribution Channel heads in setting up the annual budget to achieve the execution plan to serve the business plan.
• Manage the team to monitor budget across distribution channels, provide support in resolving budget and expense issues, and report CDO and CDSO on overall budget and expense summary.
• Baseline Qualifications:
• Bachelor s degree in Business Administration or related fields, Master's degree is a plus.
• More than 10 years of work experience in Business Planning, Strategic Planning or related fields.
• At least 5 years of distribution/sales channel experiences.
• Having experience in insurance industry is a plus.
• Proven experience in strategy related fields.
• Good command in English both verbal and written.
• Proactive, Open, Caring, Committed, Innovative.

ทักษะ:

Content Creator, English

ประเภทงาน:

งานประจำ

• Collaborate closely with the E-Learning Instructional Designer to develop high-quality e-learning content.
• Write clear and concise scripts for e-learning modules, ensuring instructional integrity and engaging storytelling.
• Create visually appealing and engaging content for e-learning modules, including text, graphics, animations, and multimedia elements.
• Develop storyboards that effectively communicate the visual representation of the e-learning modules.
• Ensure content quality and adherence to instructional design best practices throughout the development process.
• Collaborate with subject matter experts, multimedia specialists, graphic designers, and developers to ensure seamless integration of content elements.
• Baseline Qualifications:
• Bachelor s degree in Instructional Design, Multimedia Design, or a related fields.
• More than 3 years in E-Learning Content experience.
• Proven experience in e-learning content creation, scriptwriting, and storyboarding.
• Experience in insurance industry is a plus.
• Good command in English both verbal and written.
• Proactive, Open, Caring, Committed, Innovative.

ทักษะ:

Legal, Data Analysis, English

ประเภทงาน:

งานประจำ

• Conduct professional investigative interviews and investigation on material fraud incident where required.
• Liaison with relevant departments/units for fraud resolution, customer recovery, disciplinary action, financial damage recovery, and legal action.
• Conduct irregular pattern study, trend and data analysis to proactive respond and prevent fraud possibilities.
• Execution of proactive intelligence tool for fraud early detection that support, complement, and leverage fraud risk prevention, detection, and mitigation programs.
• Adhoc assignments as necessary.
• Baseline Qualifications:
• Bachelor s degree in law or related fields.
• More than 3 years in audit or investigation experience.
• Experience in financial services/law firm or related is a plus.
• Possesses CIA or CFE will be an advantage.
• Good command in English both verbal and written.
• Proactive, Open, Caring, Committed, Innovative.

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• To be in charge of the Fraud Data Analytic system and using on daily operation for proactive monitoring and analyzes the data, providing the potential leads for investigators to investigate for possible fraud in order to prevent customers being the victims and prevent company being sued by customers and regulators.
• To lead the proactive investigation by using Analytic system for enterprise project.
• To interview the policyholder and gather evidences in field investigation.
• To translate investigation cases and weekly incident reports from Thai to English.
• To review English investigation cases, translate FRC s pack, regulations and FRC or fraud related documentation.
• To facilitate and present the cases in FRC in the absence of Head of CIS.
• To take minutes during the FRC meeting and draft minutes and submit to Head of CIS.
• To provide FRC s resolution to investigation team.
• To be in charge and review all FRC and CIS s reports to internal and external parties.
• To be key contact point for FRC management internally and externally.
• To attend meeting with FRC members.
• To investigate Freelook cases.
• Adhoc assignments as necessary.
• Baseline Qualifications:
• Bachelor s degree or higher in any fields.
• At least 2 years in administration or investigation experiences.
• Having experience in investigation/ fraud or related fields would be an advantage.
• Good analytic, translation and communication skills.
• Good command in English both verbal and written.
• Proactive, Open, Caring, Committed, Innovative.

ทักษะ:

Statistics, Excel, English

ประเภทงาน:

งานประจำ

• Create granular strategic approach in a business and functional level for execution.
• Design and review leading and lagging KPIs that aligning with Business Plan as an early warning signal.
• Allocate target for each KPIs, monitor, and develop & run forecasting models to identify gaps or potential threats and alert Management accordingly.
• Equip with an immersed understanding in partners sales patterns and strategic focus to develop joint plan and avoid the conflict of interest and focus between partners.
• Explore on both internal and external factors and seek for opportunities area for sales improvement.
• Collaborate with Business Analysis and Management Report team to identify root cause and provide short-term strategic solutions to Sales Head and partners.
• Continually update tracking model by aligning with current strategic focus and direction from Management.
• Baseline Qualifications:
• Bachelor's degree or higher in Business Administration, Statistics, Economics or related fields.
• Minimum 5 years' experience in sales performance & strategic KPIs or related fields.
• Business analysis and presentation skills, and data driven with advanced Microsoft Excel.
• Good command in English both verbal and written.
• Proactive, Open, Caring, Committed, Innovative.

ประเภทงาน:

งานประจำ

• Achieve IT Services and Support team with committed SLA level and good quality.
• Provide all service request for workstation.
• Manage workstation stock and inventory.
• Manage workstation to security compile with FWD Group policy.
• Provide IT technical support for staff.
• IT Operation.
• Provide monitor and notify for all batches scheduler finish by desire time.
• Provide monitor and notify/escalate for system health, application and hardware.
• Deploy application and batches within request time.
• IT Helpdesk.
• Provide services for help users able to do they job didn t have technical problem.
• Provide onboarding services for staff to get necessary services from IT when start work with appropriate time.
• Bachelor s degree in Computer or IT related fields.
• Certification: ITIL and related.
• At least 10 years in IT services / IT Support area, and lead team more than 4 person.

ทักษะ:

Compliance, Problem Solving, Thai, English

ประเภทงาน:

งานประจำ

• Define quality standards of OP department and negotiate with each department head to get agreement.
• Perform effective quality assurance (QA) to manage and monitor performance against the target plan for after sales service team.
• Conduct effective QA analysis, summarize performance and key issues, provide service improvement recommendation and deliver reports to Management.
• Ensure that QA criteria and standard are in accordance with scope of Corporate compliance and local laws and regulations, including OIC and SEC.
• Develop follow up action plan to ensure all agreed actions per auditor's recommendations or compliance's review can finish in target.
• Monitor the performance of service delivery and develop set of strategic improvement action to turn weakness to strength.
• Manage centralize repository of processes and improve processes to minimize complexities and optimize to promote effective operations.
• Establish and refine operating rhythm of the business process and implementation to improve SLA.
• Identify and implement process governance standard to monitor daily performance and issue investigation.
• Bachelor degree or higher in related fields.
• Experiences in supporting projects in part of data management and analysis.
• Excellence in logical thinking and problem solving.
• Experience in initiate projects and solutions preferred.
• Good Thai and English communication.
• Experience in life insurance or banking industries preferred.

ทักษะ:

CPA, English

ประเภทงาน:

งานประจำ

• Assist and or Lead the full audit cycle of business audits and communicate findings and areas for improvement to the ExCom/ Ops Com and the board audit committee.
• Be an agent for change by delivering quality audit reports with practical, effective and actionable recommendations, agreed with management, and aligned to the company s strategy, including digital transformation, CX and innovation.
• Conduct follow up reviews to ensure effective remediation of audit findings and positive improvement and impact to the control environment.
• Assist the development of the three-year audit plan and the annual plan by performing risk assessments with 2nd line, ExCom/ Ops Com, and other key stakeholders.
• Prepare papers for monthly ExCom/ Ops Com, and monthly Group reporting.
• Promote innovative and technology driven auditing techniques through the use of data analytics and other automated auditing tools.
• Baseline Qualifications:
• Bachelor's degree in Accounting.
• More than 5 years of internal/external audit experience in insurance/ financial institution, preferably in Asia.
• Previous work experience with a Big 4 accounting firm is a plus.
• Following Instructions and procedures accurately.
• Structural thinking and good interpersonal skills.
• Professional qualification in internal audit or accountancy e.g. Chartered Accountant, Certified Internal Auditor or CPA.
• Fluent in English both verbal and written.
• Proactive, Open, Caring, Commit, Innovative.