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Skills:

Usability Testing

Job type:

Full-time

• Governs all designs and direction to ensure intuitive & innovative solution and drive consistency following established design principles, guidelines & patterns for all Krungsri Mobile app s squads.
• Leads and executes experience activities, results and artifacts, including customer journey maps and personas, empathy maps, service design blueprints, content strategy, information architectures, experience ecosystem maps, storyboards, and aspirational experience narratives.
• Team up with User Researchers and CX to maintain consistency for all Krungsri s touchpoints.
• Assesses and optimizes the performance of new and existing features by conducting/participating usability testing and interpreting analytic data.
• Identify emerging opportunities for improving the user experience of core journeys in the mobile app.
• Identify the root causes of wider customer experience issues and help teams tackle them.
• Using your holistic view of the whole application to bridges between different parts of the sub-module on Application to create seamless experience for the customer.
• Bachelor's degree in marketing, communications, advertising, Business management, Business Administration, or in a related field preferred.
• At least 5 years' experience as a customer experience specialist, or a similar customer support role on the Mobile application.
• Extensive experience in gathering and interpreting customer experience information.
• Solid knowledge of online customer engagement platforms and channels.
• Great organizational and time management abilities.
• Superb communication, collaboration, and problem-solving skill.
• Satay connected with KRUNGRI CAREER at:FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer)LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer)Talent Acquisition DepartmentBank of Ayudhya Public Company Limited1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120

Experience:

3 years required

Skills:

Project Management, Market Research, Product Development, English

Job type:

Full-time

• Initiate the ideas and Propose new R&D projects aligning with company strategy.
• Conduct application research related to high value products.
• Make Go-to-market plans for new products.
• Do the project management working with Experts & Collaborators.
• Conduct technical study and market research related to new process/product inventions, new product opportunities and consumer preferences.
• Prepare and Present the summarize data and the implications of the results with the way forwards.
• Work with cross-functional teams to manage and implement product research initiatives.
• Support team to develop and launch new products.
• Monitor and analyze product performance metrics to identify areas for improvement.
• Conduct preliminary market research to understand the product value chains and potential customers.
• EXPERIENCE.
• At least 3 years of experience in High Value-added products (Advanced materials and Specialty chemicals) in industries. (Preferred).
• Have experience in New product development process and Commercialization. (Preferred).
• Excellent research skills, a strong understanding of Consumer behavior, and a Creative approach to problem-solving.
• EDUCATION.
• Ph.D. in Chemistry, Chemical Engineering, Material Science or related field.
• OTHER REQUIREMENTS.
• Good to generate new ideas and innovate.
• Good people skill & Flexibilities.
• Good command of spoken and written in English.

Skills:

Petrochemical

Job type:

Full-time

• Initiate research project to support company s sustainability strategy.
• Evaluate impact of research project both in terms of financial and intangible benefit.
• Perform in-depth analysis of experimental outputs and put together potential business outcomes.
• Collaborate with multidisciplinary counterparties.
• Perform technological foresight on the sustainability technology.
• Ability in providing a deep technical supporting sustainability technology to any parties requested.
• EXPERIENCE.
• Background relating to Carbon Capture Storage and Utilization (CCUS) and/or greenhouse gas conversion process and chemistry.
• Experience in electrochemistry field is benefit.
• Experience in carbon management platform (carbon trade, regulations. etc.) is a plus.
• EDUCATION.
• Ph.D. in Science, Chemical & Petrochemical & Environmental Engineering.
• OTHER REQUIREMENTS.
• Excellent in writing and verbal communication skills to cooperate with foreign counterparties.

Skills:

Market Research, Product Development, Chemical Engineering, English

Job type:

Full-time

• Schedule and Conduct the experiment (Wet lab) under R&D activities.
• Conduct the technical study related to new process/product inventions.
• Communicate with teams (Internal & External) to get the product requirements.
• Analyze the experiment data using various statistical methods.
• Prepare and Present the summarize data and the implications of the results with the way forwards.
• Support team to develop and launch new products.
• Monitor and analyze product performance metrics to identify areas for improvement.
• Conduct the preliminary market research to understand the product value chains and potential customers.
• Make a draft of go-to-market plans for new products.
• EXPERIENCE.
• Have the experience in Disinfectant, Biocide, and/or Surfactant industries in the part of Product Formulation in such segments as Personal care, Home, Industrial, and Institutional cleaning, Paint & coating products (Preferred).
• Experience in the use of characterization equipment such as Brookfield viscometers, Spectrophotometer, Stability testing, pH meter, etc.
• Have the experience about new product development process/products (Preferred).
• EDUCATION.
• Bachelor s degree or higher in Chemistry, Chemical Engineering or related field.
• OTHER REQUIREMENTS.
• Be Positive & Innovative thinkings.
• Be Good people skill & Flexibilities.
• Good command of spoken and written English.

Skills:

Usability Testing, Compliance, English

Job type:

Full-time

• Masters Degree or PhD or equivalent experience in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or any related field.
• 10+ years of relevant experience in consumer-facing business domains.
• Expert in Quantitative research. (Log analysis, internal metrics triangulation, survey design, response effects, sampling, crosstabs, and statistical concepts, etc.).
• But, also has experience with Qualitative and user-centered design methods (individual and group interviews, diary studies, direct observation, think-aloud usability testing, etc.).
• Comfortable with planning, scoping, conducting, analyzing and communicating research.
• Experience in evaluating, negotiating, and working with external research vendors.
• Be able to describe user problems and business opportunities to a variety of stakeholders by leveraging both quantitative and qualitative data.
• Ability to demonstrate critical thinking beyond business requests.
• Is a great storyteller and communicator, able to speak fluently to business people, product teams, designers, engineers, and other stakeholders. (in English).
• Enjoys collaborative work in a dynamic, data-driven, and creative environment.
• Conducts research end-to-end for high impact, leading stakeholders to the best collaboration with research for their goals.
• Initiates research efforts serving Product Vertical goals in the medium- and long-term given a well-informed understanding of the business.
• Formulates programmes of study and cumulative knowledge sharing relevant to the strategic objectives of their teams.
• Leads projects that are collaborations with other stakeholders.
• Accounts for the pros and cons of various research methodologies, and mentors others the use of techniques and tools for high-quality execution.
• Expertise at evaluating research opportunities, particularly with ambiguous requests e.g. importance, urgency, and impact.
• Ability to manage, challenge and shape inbound research requests, and propose solid research projects or programs.
• Excellent project execution, while exploring alternate methods, mixed methods and innovative approaches.
• Deep understands of the pros and cons of quantitative and qualitative research - and use of this knowledge to direct projects to appropriate methods.
• Deep expertise in at least one domain (eg. Pricing), a user type (eg. Business traveler) or a method (eg. Diary Study), being the "go-to person" on the research team for this.
• Triangulation of findings, methods, and theories within a project to ensure reliability and depth of insight.
• Ability to maximize the value and efficiency of research by applying secondary research and expert inspection methods.
• Solid knowledge of various software tools common in the field (e.g. for surveys, diary studies, analysis), and ability to apply the right tool to the problem.
• Solid knowledge of GDPR, data compliance and ethics that is present in all of their activities.
• Drives cross discipline/department collaboration via research insights/activities.
• Collaborates efficiently with other researchers and other disciplines with clear commitment to shared ownership.
• Shows excellent communication skills; tailored communication style for different audiences, concise and to the point, open to take input and feedback.
• Contributes to the communication and implementation of agreed standards of research excellence across the organization.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Usability Testing, Product Design, English

Job type:

Full-time

• Lead global UX research activities to uncover actionable insights and inform product strategy.
• Develop personas, customer journey maps, and conduct usability testing to refine product design.
• Collaborate with designers and stakeholders to ensure research findings are translated into product features.
• Design and conduct rigorous and reliable research studies, providing both qualitative and quantitative data.
• Present findings and strategic recommendations to influence product direction and design decisions.
• Contribute to define, implement and document global UX Research standards, procedures and tools.
• What you bringBachelor's or Master's degree in User Experience Design, Interaction Design, or a related field.
• Proven experience in UX research, with a strong portfolio demonstrating a range of research methodologies and their impact on product design.
• Minimum of five (5) years of experience in UX research or a related field.
• Experience working in agile organizations and teams strongly preferred.
• Advanced degree in Cultural Anthropology, Organizational Psychology, Sociology, HCI, or a similar discipline.
• Strong analytical skills and the ability to present findings clearly and compellingly.
• Experience with a range of research methodologies and tools.
• Proficiency in cutting-edge technologies and their impact on creating, deploying, and evaluating high-performance digital experiences.
• Excellent communication and collaboration skills.
• Excellent English skills, both spoken and written.
• What we offerWe offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach. Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• Work from home allowance.
• In recognition of the evolving work landscape, our company is proud to provide a work-from-home allowance to our employees.
• We nurture the well-being of our employees and their cherished families. We extend our care beyond their professional lives by providing comprehensive health insurance that encompasses not only our employees but also their loved ones.
• 59986 | IT& Tech Engineering | Professional | PG10 | Allianz Technology | Full-Time | Permanent