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Skills:

English

Job type:

Full-time

• Programs and directs activity options, as well as dining, shopping and other attractions, in order to create an unsurpassed luxury resort guest experience.
• Resolves guest concerns and interacts with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Assures that Concierge Staff is well versed in activities with appropriately updated information through maintaining close contacts with vendors in the area.
• Interviews, trains and schedules the Concierge staff, as well as conducts performance evaluations and corrective interviews as needed.
• Responds properly in any resort emergency or safety situation.
• Works harmoniously with Front Desk, Reservations, Bell Staff and Valet Parking to assure smooth handling of guest arrivals and departures.
• Candidates must have a firm knowledge of the local market and speak Thai as well as being fluent in English. Must have the right to work in Thailand.
• Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
• What You Will Bring.
• Candidates with a passion for excellence, expertise in Guest Services are invited to apply for a career with Four Seasons.
• Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
• Previous pre-opening experience is a plus.
• Candidate should hold valid work authorization for Thailand.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service.
• Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city.
• Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.
• Operations - Assistant Department Head.
• The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.

Skills:

Negotiation, English

Job type:

Full-time

• Monitor and review of risk registers and maintain online ERM system.
• Organize risk management committee meetings - agenda, minutes.
• Work with department risk owners to identify, measure, mitigate and monitor risk.
• Present updates to the Board Risk Committee.
• Provide an independent view regarding proposed business plans and business transactions.
• Build and maintain relationships with internal stakeholders, including senior management, department heads, and employees, to promote risk awareness, communication, and collaboration.
• Provide guidance, support, and training to foster a culture of risk management excellence and continuous improvement.
• Undertake reporting to the Regional CRO.
• Assist with stress test exercises and in establishing risk appetite and tolerance levels.
• Maintain committee charters and risk management guidelines.
• Manage and coordinate the ORSA process for Chubb Samaggi and ACE INA Branch.
• Ensure compliance with local Risk Management regulatory requirements and Global and Regional ERM standards.
• Monitor industry best practices and emerging risk trends to enhance the effectiveness and efficiency of risk management processes. Identify and implement opportunities for process improvement.
• BCP.
• Maintain documentation e.g. business recovery plans, crisis plans etc.
• Organize and ensure exercises and rehearsals are undertaken for both IT and the business.
• Conduct training and awareness for staff on BCP matters.
• Undertake the annual business impact analysis.
• Complete an annual risk assessment.
• Maintain the Business Continuity Plan.
• Ensure compliance with local regulatory requirements and Company s Global standards.
• Other.
• As required but including organizing the company insurance program, completing risk assessment surveys, attending quarterly regional conference calls etc.
• Experience.
• 10 years+ relevant experience in Insurance industry.
• Risk Management and leadership quality.
• Detailed understanding of the industry practices, systems and processes.
• Ability to demonstrate high degree of credibility and influence among senior stakeholders.
• Previous experience working in a multi- national environment in APAC.
• Fluency in Thai and English.
• Good communication and negotiation skills.
• Ability to work with diverse group of stakeholders, both internal and external.
• Highly analytical with the ability to interpret large volumes of data.
• Ability to interpret financial information.