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Skills:

English

Job type:

Full-time

• Inspect and maintain order within the project, ensuring that the contractors perform their duties according to the contract, regulations, and rules, and report on their performance.
• Maintain common property and the project's aesthetics to appear beautiful, promoting sales.
• Manage complaints by coordinating with relevant parties to achieve maximum customer satisfaction.
• Publicize various tasks to members and encourage members to comply with company rules and policies.
• Follow up on outstanding public service fees from members.
• Other assigned tasks.
• Working hours: 5 days on / 2 days off.
• Shift 1 >> 07:00 a.m. - 16:00 p.m.
• Shift 2 >> 13:00 p.m. - 22:00 p.m.
• Shift 3 >> 22:00 p.m.- 07:00 a.m.
• Bachelor's degree in Liberal Arts, Humanities or related field.
• At least 1-2 years of experience in service business such as hotel or shopping mall industry; If has experience in juristic person is a plus.
• Proficient in English communication.
• Proficient in using MS Office program.
• Able to work 24-hour shifts.

Skills:

Enthusiastic, English

Job type:

Full-time

• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• What you'll be doing.
• Provide friendly and efficient assistance to customers, addressing their inquiries and resolving any issues they may have.
• Respond to customer feedback and complaints, taking appropriate actions to ensure customer satisfaction.
• Collaborate with other departments to ensure a seamless and positive customer experience.
• Maintain detailed records of customer interactions and follow up as necessary.
• Contribute to the continuous improvement of customer service processes and procedures.
• Participate in team meetings and training sessions to enhance your skills and knowledge.
• What we're looking for.
• Bachelor's degree in Liberal Arts, Humanities: Major in English / New Graduates are welcome.
• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds.
• Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Prior experience in customer service or a similar role within the service industry.
• Proficiency in English and Thai, both written and spoken.
• A positive, friendly, and enthusiastic attitude.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
• Interested person may send your resume to [email protected]
• or contact to.

Job type:

Full-time

• Provide guidance of Omne application to customer.
• Provide guidance of insurance policy, CUBE, Smartplus to customer.
• Provide support to FWD Agents regarding Underwriting, Claims and Policy Services, handle call center escalation when required.
• Any service required at branch location to maintain productivity and quality service.
• Receive and process all requests such as record application information, scan documents, register documents submission etc. Control Temporary receipt s usage of agents to comply with company guideline.
• Responsible to handle premium payment and coordinate with related departments to deliver service requests within SLA.
• Create financial reports such as Daily Collection Report, Daily Money Report, DCR Report etc.
• Ensure safety and security by taking care all facilities at branch to operate safely and efficiently including maintenance office equipment and furniture t.
• Keeping records of customer interactions, transactions, comments, and complaints, handle customer complaints or difficult situations provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.