Hotelbeds (Thailand) Co., Ltd.
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Acquisition & Onboarding Manager
atHotelbeds (Thailand) Co., Ltd.HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION
About Us
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
Responsibilities
- Ensures successful client acquisition by converting digital hotel leads into customers through finalizing accommodation distribution agreements , contributing to increased business growth and market presence
- Facilitate seamless client onboarding by coordinating technical and commercial integration, ensuring a smooth transition and high levels of customer satisfaction
- Improves customer retention rates by providing exceptional support during the onboarding phase and in the sales initial period, fostering strong , long terms relationship with the hotel partners and delivering a robust offboarding plan to the sourcing team
- Supports company Acquisiton targets by collaborating closely with Account Developper and frontline sourcing team, ensuring aligneement and effective execution of “ready to sale” plans, reducing time to market for new strategic acquisiton
Requirements
- More than 3 years of experience, ideally in the Hospitality and Travel sector Sales executive, Reservation manager, Revenue manager, Product manager
- Negotiation skills to finalize simple agreements with new clients.
- Understand sales funnels and conversion techniques: persistence in maintaining communication with leads to convert them into active clients
- Expert in identifying and prioritizing high-potential leads and account onboarding
- Excellent verbal and written communication abilities in English, other languages are a plus
- Capacity to convey technical and commercial information clearly and persuasively
- Self-motivated with the initiate to achieve goals and meet deadlines
- Ability to anticipate potential issues and take preventive measure
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Experience required
- 3 years
Salary
- Negotiable
Job function
- Management
Job type
- Full-time
Company overview
Size:100-500 employees
Industry:Tourism / Travel
Location:Bangkok
Website:www.hotelbedsgroup.com
Founded in:2000
Ranking:5/5
Hotelbeds Group is a leading provider of services to the global travel trade with key positions in some of the fastest growing segments in the industry. Distributing accommodation, transfers & activities in more than 180 countries. Active in 120 source markets worldwide. The Nº1 global B ...
Read moreWhy join us:
By joining Hotelbeds Group you will be working for a leading global travel organisation at the forefront of the industry. With a clear strategy and business structure, we know what we want and how we want to get there and this is evident across everything we do. You will experience an innovative, ...
Read moreHead office: 511 Soi 6, Sri-Ayuthaya Road, Rajthevee, Bangkok 10400 Thailand
Benefits
- Accident Insurance
- Annual bonus
- Employee discount
- Life Insurance
- Health Insurance
- Paid holidays
- Social Security
- Performance bonus
- Overtime pay
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